this post was submitted on 18 Jul 2025
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You must not buy a lot of produce, gift cards or otc medicine; the self checkout is slower every time I have to buy any of these things and it’s given some companies (cvs, Walgreens) a reason to make their employees who would otherwise be working the register do other things and leave the front of the store almost completely unstaffed every time I go in there. Now I have to use a self checkout to buy something I know they need a person there for and then stand around like an idiot waiting for the cashier to come and assist.
If it’s a grocery store and I have even a moderate amount of produce, I don’t have the codes memorized and there’s no bar codes on it, so I have to find everything I’m buying on their checkout machine. Something else inevitably doesn’t scan or the bagging area detector freaks out about something and then I have to completely stop what I’m doing and wait for an employee to come and scan their card.
It has made it a lot easier to steal things though and with the terrible experience that comes with these things, I’m not far from doing.
Produce I buy a lot and it's pretty quick to do them, put on the scale, find the item, press the button, done. Not much different to how you would weight them, press the button, put on the sticker and then get it scanned/scan it. Sometimes I have a brainfreeze trying to find where the produce is on the menu but I also have brainfreezes about the scale number so evens out.
Gift cards and medicine, no I don't think I've ever bought either from a store. Gift card maybe but it was before the machines.
Oh, I guess our produce checkout system is different; that definitely seems like more of a 1:1. For the grocery stores in my area, we just bag up what we want and the cashier puts in the code and weighs it up at checkout time. It’s much faster for them to do it since they usually have the codes memorized or at least know where it is on their cheat sheet.
Here you normally weigh it yourself. There's a scale near the produce that has a number pad and you press the corresponding number. The number is mentioned in the price listing for the item and sometimes by an icon. Press that and you get a sticker you put on the produce or the bag. Nice for checking out weight/cost too. So it's very similar to the self-checkout yeah, just without the sticker.
Lidl is different, they do it at the checkout. Don't like it myself since I have to be on watch they get it right, sometimes I would've paid a lot more.