this post was submitted on 19 Jul 2025
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A Boring Dystopia

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Guests report getting billed hundreds of dollars for smoking, based on the readings of an "algorithmic" smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.

See also: https://www.wsbtv.com/news/local/cobb-county/marietta-hotel-fined-women-hundreds-smoking-they-say-other-activities-tripped-sensors/WPFWFT7INFGOLHR4HSQK7YIOKY/

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[–] dawcas@scribe.disroot.org 25 points 4 hours ago

revenue-generating scheme

Scam. I think the word is scam.

[–] Lucidlethargy@sh.itjust.works 4 points 4 hours ago (2 children)

I'm going to start away from Hilton hotels after reading through this.

[–] jo3shmoo@sh.itjust.works 1 points 2 hours ago

The article is about a Hyatt not a Hilton?

[–] PraiseTheSoup@midwest.social 0 points 2 hours ago

Just now? Lmao

[–] Raiderkev@lemmy.world 37 points 13 hours ago (2 children)

I stayed at a "hotel" in Denver a few years ago. It was advertised as a hotel on Hotels.com, and we booked because we thought it was cool that the unit had a full kitchen and was like a condo. We thought it would be the best of both worlds, hotel amenities and Airbnb style room. We get there, and it's basically an apartment building that they've turned into a hotel. They have no staff on site, and I had to download an app to check in and do a face scan. Super not privacy friendly. Then one day we stayed in and we're having a few drinks and conversing. This was 5 guys. We weren't being beligerant or loud, just talking. It was maybe 4 pm, and not quiet hours. I get a text saying there was a noise complaint. Then we bailed and got another text saying there was a 2nd noise complaint. They threatened us with a $500 fee the 2nd time. I told them we were no longer in the room, so it wasn't us. We later found what we assumed was a bug device that notified them if we went over a certain decibel level.

I never got charged, but I was ready to fight tooth and nail with my credit card company if they did. It was very weird, and I would never book with that company again.

[–] bodilotion@lemmy.world 14 points 11 hours ago (1 children)

Do you happen to have a description of photo of the bug device? Interested to find out whether I am running into a similar situation myself.

[–] Raiderkev@lemmy.world 17 points 7 hours ago (1 children)
[–] SkyezOpen@lemmy.world 21 points 7 hours ago

Set a decibel threshold for each device and receive an alert if it is exceeded.

Show guests that their comfort is your top priority and they’ll leave signing your praises.

Yeah getting a shut the fuck up text every 5 minutes makes me real comfortable. Also they literally advertise it as a revenue stream. How fucked.

[–] hexdream@lemmy.world 11 points 10 hours ago (1 children)

Anyone got a mirror of the article that is not geoblocked?

[–] Whats_your_reasoning@lemmy.world 10 points 8 hours ago* (last edited 8 hours ago)

Do archive pages work for you? If so, give this a try: https://archive.ph/2uKUX

[–] Ensign_Crab@lemmy.world 29 points 17 hours ago

Sounds like a great way to abuse front desk staff by proxy.

[–] wulrus@lemmy.world 41 points 20 hours ago

Couldn't that be interpreted as a confession that their air is at least as unsafe as staying with a heavy smoker the whole night, in terms of PM 2.5 and other hazards?

[–] dangling_cat@lemmy.blahaj.zone 70 points 23 hours ago

Sounds like an easy lawsuit. Record the entire stay, test different variables like a hair dryer, candle, fan, soldering smoke, medical equipment like nebulizer, steamer, etc. If they fine you, simply find a lawyer and request a $5M settlement fee. Boom, early retirement.

[–] Wispy2891@lemmy.world 80 points 23 hours ago (4 children)
[–] skisnow@lemmy.ca 6 points 4 hours ago

Another one to add to the list whenever I hear tech lobbyists shout about how unregulated capitalism breeds innovation.

[–] jol@discuss.tchncs.de 10 points 12 hours ago (1 children)

How is this a plus for guests wtff

[–] Evotech@lemmy.world 14 points 12 hours ago (1 children)

Devils advocate, I guess the room won’t smell like shit

[–] Dasus@lemmy.world 10 points 7 hours ago (1 children)

Oh it will.

Why would companies who willingly scam you wish to spend money to keep their rooms nice, when they're straight up stealing from their guests?

Have you never watched Hotel Hell?

[–] Waraugh@lemmy.dbzer0.com 2 points 1 hour ago (1 children)
[–] Dasus@lemmy.world 1 points 1 hour ago* (last edited 39 minutes ago)

"That guy"?

I'm offended on behalf of anyone who's ever cooked or worked in hospitality.

"That guy" is Gordon Ramsay, and he's pulling the firealarm, because the hotel is too filthy for people to actually be habiting it.

You know shit is bad when you're in restaurant/hotel and you see Gordon Ramsay.

Here's the full episode where the gif is from (not only is Gordon pretty good at cooking, he's great at utilising social media and YouTube as well)

VILE Hotel Forces Gordon To Pull Fire Alarm | Hotel Hell FULL EPISODE

Edit if you want the specific bit, here's the 30 seconds preceding the pulling of the alarm and then the alarm (idk if the timestamp works, he pulls the alarm at 28:08)

[–] jaybone@lemmy.zip 59 points 22 hours ago* (last edited 22 hours ago)

lol fuck these people and these hotels. It’s not about not smoking, it’s about charging more money.

[–] ijedi1234@sh.itjust.works 4 points 15 hours ago

I tend to huff arsenic trioxide when I stay at a hotel. Will the hotel smoke detectors fine me for that?

[–] dual_sport_dork@lemmy.world 206 points 1 day ago (10 children)

I have never seen a more clear cut example of a perfect use case for a credit card chargeback.

Fun fact: You can't dispute part of a charge. If you charge this back and win (you probably will) the hotel loses out on everything, for your entire stay. It also stacks up against them and raises their rates the more they get. An even vaguely concerted effort by people who have been ripped off by this would probably get the hotel in question booted from their credit card processor.

I imagine it's damn difficult to run a hotel if you can't accept credit cards. Just saying.

[–] imrighthere@lemmy.ca 102 points 1 day ago (8 children)

They disputed it with their bank, the bank sided with the hotel because of the sensor report. Just saying.

[–] CosmicTurtle0@lemmy.dbzer0.com 18 points 21 hours ago (2 children)

How do you prove to the bank or in a court of law that you didn't do something? The hotel is alleging that their algorithm detected smoking.

Besides setting up a camera which seems to be very invasive, how would you fight this?

[–] despoticruin@lemmy.zip 4 points 4 hours ago (1 children)

The burden of proof that the sensors cannot provide false positives falls on the hotel chain, not the person getting charged. There is also the question of whether the sensors can be triggered by someone else, or an adjacent room.

You fight them by filing a lawsuit for fraudulently charging you.

[–] Lucidlethargy@sh.itjust.works 3 points 4 hours ago

Ah yes, the system keeping the poors in their place.

Most people can't afford the time and money required for this, so they don't bother. So corporations and corrupt people get away with all kinds of things.

[–] Lucidlethargy@sh.itjust.works 2 points 4 hours ago

This seems like a good point. That said, the bank is the failure point here. I don't know if they are actually bound to any laws, or if it's just the bank policy?

If I were them, I'd bitch the bank out and threaten to leave. This is such a clear case of fraud they aren't fighting.

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[–] acchariya@lemmy.world 10 points 18 hours ago (1 children)

This is why I preemptively destroy the hotel room.

[–] _stranger_@lemmy.world 3 points 4 hours ago

I looked up the sensor and it's max operating temp is only 112F, which is colder than McDonalds coffee. Hell, the hotel hot water tap is probably hotter than that. The hotel blow dryer gets hotter than that...

[–] Rai@lemmy.dbzer0.com 30 points 23 hours ago* (last edited 23 hours ago) (2 children)

That was a very annoying read. I could feel the tiktok plug even before it was posted. This sucks, but oh my god I hate the internet now.

[–] Krudler@lemmy.world 7 points 17 hours ago* (last edited 17 hours ago) (1 children)

This is the one time I'm gonna be that jagweed and say I liked it. I've never once been on TikTok and I never will. But I was happy to see it in logical and streamlined format. I didn't feel the need to click on anything. Nothing got in the way... no oppressive popups, members-only, ads, etc. How sad is it that as much as you guys are complaining, and you have the right to your opinions, I found it to be one of the cleanest web pages I've seen in months.

[–] Whats_your_reasoning@lemmy.world 2 points 7 hours ago* (last edited 7 hours ago) (2 children)

I don't visit any of those sites either, in part because the formatting makes telling a story so challenging.

Looking onto a page like this, it's like one story was needlessly chopped up into little bits. Instead of several paragraphs formatted with the purpose of telling a smooth, coherent story, it's cut into chunks whose only parameter is character length. Outside of modern microblog-style social media, that format doesn't happen much. The result is scrolling and scrolling to read something that (I feel) could've been put into a few paragraphs in a single blog post.

Put altogether, it comes off as chunky and without any clear flow. Microblog formatting is not conductive to story-telling. It's not a criticism of the writer (I assume they were doing their best within the limits imposed), but of the formatting that breaks the flow that story-telling relies on.

[–] Dreaming_Novaling@lemmy.zip 1 points 3 hours ago

The result is scrolling and scrolling to read something that (I feel) could've been put into a few paragraphs in a single blog post.

I was pretty much born into the microblog style (or at least not on the Internet during the popularity of regular blog style), and even then I agree that this sucked to read as a microblog rather than a single, more coherent post. I see someone drop a 🧵 and I immediately sigh internally. I don't mind a thread post if it's literally just someone reporting facts, but trying to tell a story (and like, in a exciting or suspenseful way) in threads that are like 2 sentences long sucks. Sometimes I wish people would just post on a blog/article/long post site and then just post ap link to the full text on their microblog.

[–] Krudler@lemmy.world 1 points 4 hours ago

IDGAF about the topic the post is discussing, and I don't need an article. I was more than fine with a quick, scannable version of what's happening so I can forget all about it. I don't know what you're all triggered on. It's a low-content low-effort highly-viral anti-AI anti-capitalism rage bait garbage post and it deserves no effort on the part of the writer or reader IMO.

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[–] 01189998819991197253 79 points 1 day ago

Wow. That is.... that is some horseshit.

[–] HailSeitan@lemmy.world 55 points 1 day ago

It’s the Hertz AI scam in a different sector. I suspect every major rental company will have a version of this soon, and that none of them will be auditable or appealable.

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