this post was submitted on 30 Jun 2025
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[–] HedyL@awful.systems 55 points 3 days ago (39 children)

FWIW, I work in a field that is mostly related to law and accounting. Unlike with coding, there are no simple "tests" to try out whether an AI's answer is correct or not. Of course, you could try these out in court, but this is not something I would recommend (lol).

In my experience, chatbots such as Copilot are less than useless in a context like ours. For more complex and unique questions (which is most of the questions we are dealing with everyday), it simply makes up smart-sounding BS (including a lot of nonexistent laws etc.). In the rare cases where a clear answer is already available in the legal commentaries, we want to quote it verbatim from the most reputable source, just to be on the safe side. We don't want an LLM to rephrase it, hide its sources and possibly introduce new errors. We don't need "plausible deniability" regarding plagiarism or anything like this.

Yet, we are being pushed to "embrace AI" as well, we are being told we need to "learn to prompt" etc. This is frustrating. My biggest fear isn't to be replaced by an LLM, not even by someone who is a "prompting genius" or whatever. My biggest fear is to be replaced by a person who pretends that the AI's output is smart (rather than filled with potentially hazardous legal errors), because in some workplaces, this is what's expected, apparently.

[–] paequ2@lemmy.today 34 points 3 days ago (22 children)

I work in a field that is mostly related to law and accounting... My biggest fear is to be replaced by a person who pretends that the AI’s output is smart

Aaaaaah. I know this person. They're an accountant. They recently learned about AI. They're starting to use it more at work. They're not technical. I told them about hallucinations. They said the AI rarely wrong. When he's not 100% convinced, he says he asks the AI to cite the source.... 🤦 I told him it can hallucinate the source! ... And then we went back to "it's rarely wrong though."

[–] HedyL@awful.systems 23 points 3 days ago (18 children)

And then we went back to “it’s rarely wrong though.”

I am often wondering whether the people who claim that LLMs are "rarely wrong" have access to an entirely different chatbot somehow. The chatbots I tried were rarely ever correct about anything except the most basic questions (to which the answers could be found everywhere on the internet).

I'm not a programmer myself, but for some reason, I got the chatbot to fail even in that area. I took a perfectly fine JSON file, removed one semicolon on purpose and then asked the chatbot to fix it. The chatbot came up with a number of things that were supposedly "wrong" with it. Not one word about the missing semicolon, though.

I wonder how many people either never ask the chatbots any tricky questions (with verifiable answers) or, alternatively, never bother to verify the chatbots' output at all.

[–] paequ2@lemmy.today 15 points 3 days ago (1 children)

never bother to verify the chatbots’ output at all

I feel like this is happening.

When you're an expert in the subject matter, it's easier to notice when the AI is wrong. But if you're not an expert, it's more likely that everything will just sound legit. Or you won't be able to verify it yourself.

[–] HedyL@awful.systems 12 points 3 days ago

But if you’re not an expert, it’s more likely that everything will just sound legit.

Oh, absolutely! In my field, the answers made up by an LLM might sound even more legit than the accurate and well-researched ones written by humans. In legal matters, clumsy language is often the result of facts being complex and not wanting to make any mistakes. It is much easier to come up with elegant-sounding answers when they don't have to be true, and that is what LLMs are generally good at.

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