this post was submitted on 18 Jul 2025
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If every self checkout was similar to others, but each of them want to make things different.
Different and worse. How do designers keep seeing other checkout system and think: "You know, I think I see a way that we could make this process slower and more complicated...."
I don't understand why the card reader and the screen are separate units, just combine them like those Square kiosk things that counter order places have.
Because at the scale these stores work at. It's cheaper to have different units you can replace, repair and upgrade at different intervals as needed.