this post was submitted on 16 Aug 2023
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Transcription by u/Elnachohat
Transcription if you're having trouble hearing:
(speaker 1, Linus) So we called this meeting because it's come to our attention that we need to have a quick chat about the best way to handle HR related feedback and rumors. We won't be giving any names for what I hope are extraordinarily obvious reasons, but what we can do is give you the following guidelines for problem solving and conflict resolution.
Sorry that this is all boring and corporate, but here we are. Number one, always stand up for what's right. We're only a team as long as we're all working together and working for each other. That's the most important one. Number two, always reflect on your own personal experiences and use your common sense. Few things in life are truly black and white. Number three, always wait to hear both sides of a story before passing your own judgment. Be cautious when you know that one side is bound by legal and ethical disclosure guidelines, when the other is not. Carefully consider what it says about the character of someone who would engage in that type of gossip against someone who has no power to defend themselves.
Number four, always encourage openness and transparency. If you have a problem, you need to speak up. We want to fix it. If you receive feedback about somebody else at this company, the first response is, have you spoken with this person? Followed closely by, you need to speak with this person. We don't solve interpersonal issues here, or really anywhere in your life, if you wish to live in a drama free zone, by engaging in water cooler politicking. So, if for any reason that individual is not comfortable approaching the person they're having a conflict with, we have a chain that they're supposed to follow.
So first, you advise them to take the problem to their manager. Followed by me or Yvonne, followed by our third party HR firm. I hope that you all trust that we're here to make this a safe, fun, and productive workplace, and we won't tolerate mistreatment of any of our team members.
If you have any reason to believe otherwise, then I refer you again to point number four, which is to address the issue with the individual directly, or bring it to me or Yvonne, or bring it to our third party HR firm. Since I'm not at liberty to share any details about what occurred, uh, all I can do is ask that you trust me and Yvonne.
Um, some of you know us very well, I've been here a very long time, um, some of you have not been here for as long, but I like to think that whether you've been here for nine years or nine days, you're here for a reason and you believe that we are utmost to run this company with integrity and compassion.
Um, We can't solve problems we don't know about though, so on that note, I'd like to invite anyone who has concerns about a fellow team member or about a manager to submit their feedback either by speaking with their manager, me or Yvonne directly, or if you would prefer to provide your feedback anonymously, we have an option for that as well.
It's the manager and co worker feedback form. Uh, Yvonne, if you're not aware of it, show of hands who is not aware of it. Hey, a lot of people aren't aware of it. Good, so now we all know. There's an anonymous form, if for whatever reason you're not comfortable, (inaudible) you can talk to me or Yvonne directly about it (inaudible) in the general chat.
It's a safe space to provide us ideas for improvement, or if you're consumed by the holiday spirit and you want to say nice things, you can do that too. Does anybody else have any questions?
Not a single questions? Wow, that must have been a really good speech.
(speaker 2, James)You gonna dance on that table, or just stand on it?
(speaker 1, Linus)That's it! So, um, Yvonne, did you have anything you wanted to add?
(speaker 3, Yvonne)(inaudible) Somebody said (inaudible) if you guys want to sanitize your hands, help yourself with free (inaudible)?
(speaker 1, Linus)Yeah, that was actually just totally random timing. It came up the stairs a moment ago. Dennis is on it. Alright. Thank you everyone. Have a wonderful and, uh, productive rest of your day. And weekend.
EDIT: added who was speaking. Don't know who speaker 2 is.
EDIT 2: I was told Speaker 2 is James
EDIT 3: Ivonne > Yvonne
EDIT 4: "near Yvonne directly" > me or Yvonne directly" and fixed that last thing Yvonne said
Sounds like a pretty standard meeting imo. Doesn't that mean they haven't committed transgressions or don't need to change. But for a company of their size at the time there is nothing particularly wrong with what was said here.
There are a number of red flags here. 'We can't know about problems if you don't tell us about them' is bullshit. It is not on the employees to ensure that people don't get harassed or mistreated.
The 'sorry we have to be corporate' at the start is also problematic. Dealing with toxic work culture is not 'boring corporate stuff' and leadership should not make that suggestion.
The whole thing feels like a teacher reprimanding a bunch of unruly teens about classroom drama. Which seems misguided at best. If your company is infested with gossip, badmouthing and harassment, it's not because you happened to hire all the gossipy people, it's because you're creating a bad work culture that reinforces that kind of behavior, and you need to address that instead of blaming the people who work for you. Managers don't go around berating colleagues for the heck of it, they do it because it is accepted normalized behavior. And that starts from the top.
This is such a braindead comment. Even a company with an on-site HR team can't know about something unless someone tells them. What do you think they're like constantly reviewing cameras and recording all employee conversations or something? The first step is to speak up.
It absolutely does seem like they have a bad company culture. Even James comment was a little misguided. Once again not speaking on the allegations. But you have to remember this team grew from a very small personal relationship. There are going to be major oversights as a result of that. Especially when it comes to hr matters. It is absolutely horrible what happened and it's even worse that it did not seem to be properly addressed. I hope they properly address these issues and course correct.
But your comment started inherently flawed. They genuinely cannot know or address a problem if someone doesn't tell them.
There are quite a few steps to take before counting on people reporting sexual harassment. Train management properly and regularly. Make sure all layers of management are 100% aware of what kind of behavior is and isn't tolerated. Immediately take action on small, seemingly insignificant incidents. Remove or lower any barriers to reporting incidents, etc. I'm assuming here that those things didn't happen, as the company grew quickly and it was probably assumed by Linus that the chummy goofy atmosphere would just scale up and people would be decent to each other. That was a mistake. None of that is mentioned in this speech, nor is any future change in managing company culture. He's basically blaming people for not using the channels that are already in place.
If anyone in that room was experiencing any form of bullying or harassment by their manager, they would not feel reassured by this speech, quite to the contrary. That's a failure of management. Linus doesn't seem to understand what a huge risk people take by speaking out, and how it's not something you 'just do'.
It's good Linus stepped down as CEO since then, he is obviously not great at running a company this size day-to-day, but stamping out a bad culture is tougher than just switching out the CEO.