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I don't think a boycott is sufficient. We need to gum up the works. We need to enshittify as customers.
We need to waste employee time so they can't do things that are profitable for the company.
I've received death threats for saying this.
Buy stuff, unbox it, return it for a refund. Please only do this to big players like Amazon.
They pretend it's cheap but it's only cheap when it's a tiny percentage of their sales - the reality is returns are costly for all businesses.
Amazon wanted to give me $46 dollars for a $250 purchase to keep it. My reason for returning is because it's broken. Why would I want to keep a broken item
What examples are there of wasting employee time?
Don't return your shopping carts.
So be a prick to other people? We have enough of those already.
Whoa there, Satan.
My example was a different retailer, but:
Asking a ton of questions, offering to sign up for things like store credit cards and then backing out at the last second or filling in the form in such a way that it won't go through. Financing a large tire purchase and backing out at the last minute. Leaving a cart full of frozen food in a low traffic area far away from the freezers on a busy day. Putting items randomly where they don't go. "Not understanding" how the self-checkout works, buying cigarettes and being shit at describing what pack you want. Getting to the checkout with a cart full of frozen food and realizing you "left your wallet at home." Splitting your bill over more than one method of payment for a single object, with the last method of payment being a gift card you know will decline. Getting to the checkout and halfway rung up, being like "oh, I forgot something I'll just be a moment" and then leaving through the garden center. Trying to pay with any coupon but one you know will work, not being aggro about it or anything, just bumbling through politely, apologizing constantly and looking embarrassed. Only purchasing things you know are loss leaders. The idea is to act like the sort of customer who already wastes their time so you don't let on that you're doing it on purpose to get at their employers, and so if they crack down on the behavior they alienate the boomers who act like that as a matter of course, only the boomers are way more rude.
And tipping generously and leaving glowing reviews for the employees and scathing reviews for management for overworking their employees. Under different names for each so management can't retaliate. And never ever do something that might negatively impact a frontline employee without also harming the company's bottom line, either directly or as opportunity cost. And absolutely never do this to a union shop.
Naturally, there's a different bespoke list for every type of retailer and every retailer in particular. And it must be done one chain at a time. You want the company to sweat in the face of competition that doesn't have you as a problem. You want them to get a reputation as the place with super long lines that's poorly organized and full of people who waste everyone's time. You want to turn them into what kmart was in the early 2000's, so that they can become what kmart is today.
EDIT: Also waste the time of other shoppers. Stand in front of high-traffic items with your cart parked so that it takes your half of the aisle from out of the middle while "making up your mind". Seasonal items are great for this if you time it right.
Another edit: And this absolutely must be organized, so that this happens with an entire movement of people against one chain.
Now imagine putting this much effort into getting someone decent elected in your congressional district. Don't make life shittier for the wage slaves who have to clean up after your stunts.
Never do anything that might harm a corporation. Got it loud and clear.
Drag shit around the store. Call and ask if they have a specific item in stock, something small and hard to inventory perfectly, so they have to go check. Accidentally drop things, make messes. Take a cart full of stuff to the front of the store and just walk away. Don't do things that can get employees disciplined, like hanging out and talking to them. Just cause general mayhem, entitled Karen level stuff, at all times within the store.
Please don't do that. You're making the lives harder for some low level service employee. The people making the decisions you are upset about will have absolutely no idea this is happening because your mad at their policies.
Any messes you make should not be gross or hazardous. And you don't have to act entitled while wasting their time. You can be polite, apologetic even if it doesn't tip your hand. They already have existing karens.
Otherwise, yeah, that's basically the gist.
I support this.
Sorry, just wondering, who threatened you with death for wasting an employee's time?
Another user here on lemmy. Made up a whole crazy power fantasy story about getting away with killing me.
And it was for the suggestion, not for actually doing it. It needs to be organized to be effective.