United Kingdom
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Im impressed with the digitisation of the NHS. I can send my GP a message via the app, and instead of him winging it on the spot after a desperate wait to be seen, he can reply with an informed response in a single SMS
That sounds awesome, but I think it's a bit of a postcode lottery for this stuff - and some of it varies from GP to GP in the same area. Ours got rid of their useful online booking system and most of their website to revert back to "phone along with everyone else at any time between 08:00 and 08:01". You seemingly can't book an advance appointment any more either.
Oof, the phone system was genuine torture. My sympathies