Have you tried a different HDMI cord or port? Sounds like an issue with that
this post was submitted on 25 Nov 2023
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I mean, it seems kinda weird it would be a cord or port if this just started after the latest tvOS update as I stated in the post
Coincidences happen and this isn’t too far fetched.
9/10 of these issues are the HDMI cable, or one of the ports along the way. You asked for thoughts, if you are content to just blame the update there isn't much anyone here can suggest.
I have a similar issue with the sound won’t restart
Apple TV update iOS 17 broke my LOREX APP
The Lorex app has been broken far before AppleTV.
It was fully working for me prior to iOS 17
What is yours doing? Mine hasn’t worked great for many versions. But 17 is broken more.
I was able to see all my 8 different video ID cameras, after the iOS update, it now shows the same video ID camera on all 8 cameras displays
Have you tried an even harder boot by unplugging and replugging it?
What's your 2nd gen Apple TV 4k plugged into?
I am also having sound issues after latest update. Netflix is particularly vexing. No problems if I switch to HomePod 2 stereo pair. No issues prior to latest OS.
How did you get it to turn on your surround system?
It’s a setting on the Apple TV
Can you show please? Can you turn on both tv and surround system with your apple tv remote?
Same… seems to go into a deeper sleep overnight so next day I pull the plug and restart. I was thinking same about the cable so have changed it out and will know more in the morning.
I'm also facing this after the recent software update.
Ever since I updated to os17, my remote needs to be rebooted fairly often in order to work with my speakers. I resorted to just using the speaker remote instead.
I got a good quality HDMI 2.1 cable to replace the 2.0. My system has been completely stable since then.
My cables are good quality certified cables. I’m 1000% sure it’s not the cables. This started after tvOS 17 update
You could have had great 2.0 cables that the older is tolerated. This most recent upgrade could have added a feature that requires a better hdmi cable. My Apple TVs have been rock solid both before and after the upgrade. No issues at all. A software bug won’t usually impact one device and not another if the devices are set up identically. You need to isolate the problem to the least amount of complexity. Does the Apple TV work as expected when connected directly to the tv? Then the problem is with what’s in between. If it doesn’t work when connected directly to the tv then get the latest and greatest hdmi cable. If the atv still doesn’t work then it’s probably the atv. Could be a bad port that the new os is exposing. Or get a new atv and upgrade and see if the problem happens or not. Thats more expensive than just trying a new cable but do what you feel is correct.
Having a similar issue where the surround sound is on but no noise is playing. Have to turn off and on the tv multiple times for it to finally work. No issues on tvOS 16 really
No issues here on any of the latest AppleTV model (4 on site) and latest iOS updates.
Strangely this issues has just gone away on its own in the last couple of days. 🤷🏼♂️