Steam Hardware

19728 readers

573 users here now

A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Deck] - Steam Deck related.
[Machine] - Steam Machine related.
[Frame] - Steam Frame related.
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

If your post is only relevant to one hardware device (Deck/Machine/Frame/etc) please specify which one as part of the title or by using a device flair.

These are not enforced, but they are encouraged.

Rules:

Follow the rules of Sopuli
Posts must be related to Steam Hardware or Steam OS in an obvious way.
No piracy, there are other communities for that.
Discussion of emulators are allowed, but no discussion on how to illegally acquire ROMs.
This is a place of civil discussion, no trolling.
Have fun.

Link to our Matrix Space

founded 4 years ago

MODERATORS

Moxvallix@sopuli.xyz

Fubarberry@sopuli.xyz

[help] Black Screen of Death (lemm.ee)

submitted 11 months ago by AceFuzzLord@lemm.ee to c/steamdeck@sopuli.xyz

18 comments fedilink hide all child comments

Steam deck (LCD model) will, at no point, turn on unless plugged into charger or hooked up to the dock, regardless of how much battery is left. No response when trying to do things like booting into bios or anything else. Works perfectly fine when plugged in, docked to TV or standalone. No feedback at all, either, from buttons or trackpad haptics either when unplugged.

I've done a bios/firmware reset thing while plugged in and let that go for a while, following the advice of a Steam community forum (not sure whether the blinking power indicator thing is supposed to stop blinking when it's done, but I definitely let it go for longer than the forum post was saying). Went through the process of going through and enabling the main channel OS updates as well through dev settings and updating didn't fix it.

Have taken the backplate off and everything looks fine (I'm not an expert on mechanical things, though) and thankfully no spicy death pillow.

Any advice? At this point I'm even willing to back up anything important and do a factory reset if I have to. Also, if need be, I have a photo of the internals just in case I need to show it (again, not good with electronics on the hardware side of things).

you are viewing a single comment's thread
view the rest of the comments

[–] rotopenguin 4 points 11 months ago

Either the battery is toast, or some component like "the chip responsible for rapidly cutting power over to the battery" is toast.

I wonder if connecting to a < 30w power supply would also result in your deck crapping out under load.