this post was submitted on 18 Apr 2025
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AusFinance

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One of Australia's biggest super funds [HESTA] is freezing services until June (www.abc.net.au)
submitted 1 month ago by MHLoppy@fedia.io to c/ausfinance@aussie.zone
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In short:

Members of HESTA will be unable to access most services until June, as the superannuation fund undertakes a planned outage to change its administration provider.

Advocacy group Super Consumers Australia says members are "rightly worried" about the lack of services, which follows recent market volatility.

HESTA has more than 1.05 million members and around $88 billion in funds under management, making it one of Australia's largest funds.

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[–] MHLoppy@fedia.io 5 points 1 month ago (1 children)

That's a long time to freeze access!?

[–] No1@aussie.zone 3 points 1 month ago (1 children)

If they mentioned the freeze before they actually froze, they would never have been able to freeze from the volume of rollovers/funds going out.

[–] MHLoppy@fedia.io 3 points 1 month ago

Can you imagine what a crapshoot it'll be if their system migration goes badly X_X