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VPN firm says it didn't know customers had lifetime subscriptions, cancels them (arstechnica.com)

submitted 1 week ago by rssbot@lemmy.bestiver.se to c/hackernews@lemmy.bestiver.se

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[–] AbsolutelyNotAVelociraptor@sh.itjust.works 9 points 1 week ago (3 children)

This is a clusterfuck. Let me get things straight: They bought a company without due research, got screwed (or so they say) in the deal and the customers are somehow the ones to pay? Like it's MY fault that YOU didn't do your job?

Way to ruin your reputation as a company.

On a side note tho, a vpn lifetime sub for only $40 didn't sound sus to people buying it?

[–] Prox@lemmy.world 5 points 1 week ago

It was only $40??
Geez, just refund those folks at a minimum. They're going to lose way more off the negative PR.

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