this post was submitted on 08 Aug 2023
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Companies don't pay for four-star reviews, but a person giving a four-star review liked the product overall.

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[–] Pons_Aelius@kbin.social 2 points 2 years ago (1 children)

I would remove the one star ratings as well.

[–] christian@lemmy.ml 1 points 2 years ago (1 children)
[–] Pons_Aelius@kbin.social 3 points 2 years ago* (last edited 2 years ago) (2 children)

Both ends of the spectrum are a problem,.

5 star is often shills.

"This weather app cured my scrofula...5 stars"

1 star is often pissed off people who 1 star bomb minor inconvenience or have totally unrealistic expectations.

"This weather app hasn't cured my scrofula...1 star"

In my experience it is the middle of the road reviews that give the most accurate gauge of reviewed product or service.

[–] christian@lemmy.ml 2 points 2 years ago (1 children)

I guess that makes sense. I wasn't really thinking to filter out terrible opinions, just filter out things that aren't actual opinions.

[–] Mongostein@lemmy.ca 1 points 2 years ago

Exactly. “Delivery guy peed on my cat” is not an option about the product either.

[–] comrade19@lemmy.world 2 points 2 years ago (1 children)
[–] Pons_Aelius@kbin.social 3 points 2 years ago

The steakhouse had terrible vegan options. One star.