this post was submitted on 18 May 2025
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As a customer, why would I ever shop at Epic if the game is also available on Steam and typically has more features? Epic doesn't solve any problems for me and actively introduces others, like a lack of Linux support. Do I want to play Alan Wake II? Of course I do. Am I going to buy it when they could push an update tomorrow that breaks compatibility with my operating system and offers me no recourse as a customer since it was unsupported in the first place? No, I'm not.
There are things worth solving that Steam does poorly (if they also support Linux customers). Finding out if my multiplayer game will be playable without external servers is a nightmare; DRM sucks, and I want none of it; Steam's multiplayer/friends network has more downtime than is acceptable; Steam Input should be a platform agnostic library; etc. Instead of solving those problems, they made the store enticing for suppliers (publishers) but not customers. If I'm shopping someplace other than Steam, it's GOG and not Epic.
Generally is extra competition not a good thing for customers?
Blackmailing customers onto your service isn't competition.