this post was submitted on 31 May 2025
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Two days ago, my SSD stopped showing up on my computer (it doesn't show up in file explorer, disk mgt., device mgt., bios). There was little warning of drive failure; i was downloading a new game to it that morning (had to restart a failed download twice, but the third time succeeded). It's been humming along without issue for a couple of years now. There are some personal projects, photos, maybe game saves i'd like to retrieve if possible. Any ideas or tips would be helpful?

So far i've tried:

  • restarting
  • scanning with device mgr, disk mgr, in the bios
  • power cycling the drive with the sata unplugged
  • switching the sata cable to another port (no show)
  • switching out the drive for a blank drive(no show as well)

next steps are to try cloning the drive with a 2 bay docking station

spec info:

  • drive: 1 TB western digital SA510, working as the secondary drive.
  • OS: Windows 10

Edit: thanks for the advice. It looks like this is out of my range of abilities to recover so I'm looking to a professional service now. Let me know of a good data recovery service in the greater Vancouver area of you know of one.

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[โ€“] just_another_person@lemmy.world 9 points 3 weeks ago (1 children)

Nearly impossible to do over text to rule out other issues, but if SSDs are dead, they're usually dead-dead. HDDs used to have a bunch of tricks to sort of get them back to limping along in order to pull quick data recovery tricks off, but not with SSDs.

The most likely cause if it's not being detected is a popped power or storage controller, meaning the actual things that connect the storage to your disk controller cannot work. If you want to pay the cost, there are some data recovery services that will fix these issues for you, but it's not a guaranteed service, and it's not cheap. I think the more likely scenario is they can temporarily get it working again while they offload your data. Here's an example from Ontrack that explains their process (I'm not saying use them, but it's got some I do there).

Wouldn't hurt to call or email a few places and see what they'd charge.

[โ€“] ShaggyBlarney@lemmy.ca 3 points 3 weeks ago

Ya, I'm approaching that point of maybe paying for it, but want to exhaust the options I can do.