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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
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Man, if only someone could have predicted that this AI craze was just another load of marketing BS.
/s
This experience has taught me more about CEO competence than anything else.
There's awesome AI out there too. AlphaFold completely revolutionized research on proteins, and the medical innovations it will lead to are astounding.
Determining the 3d structure of a protein took yearsuntil very recently. Folding at Home was a worldwide project linking millions of computers to work on it.
Alphafold does it in under a second, and has revealed the structure of 200 million proteins. It's one of the most significant medial achievements in history. Since it essentially dates back to 2022, we're still a few years from feeling the direct impact, but it will be massive.
You realize that's because the gigantic server farms powering all of this "AI" are orders of magnitude more powerful than the sum total of all of those idle home PC's, right?
Folding@Home could likely also do in it in under a second if we threw 70+ TERAwatt hours of electricity at server farms full of specialzed hardware just for that purpose, too.