this post was submitted on 13 Aug 2023
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I've definitely not experienced this and I use a CC2531-based network in a very large home with about 40 zigbee devices. My setup was originally deployed for Zigbee a few years ago and has been pretty reliable. A quick Googlin' indicates that the MAC access error can be caused by WiFi interference though. Have you tried changing the zigbee channel?
EDIT: Meant to include the link to the zigbee docs about the Mac access error you're seeing. https://www.zigbee2mqtt.io/guide/faq/#common-error-codes
This might be it actually, I’ve bought google Wi-Fi mesh with three access points about a month ago, two of them are running in ethernet backhaul mode but one is not, I wouldn’t be surprised if this was causing interference…
Thanks for this, I’ll look into it.
I second this. 2 updates ago I got a repair warning stating my Zigbee and Matter were using different channels. During that time I noticed delays with my devices. As soon as I put them on the same channel I noticed an immediate improvement. But I am using Skyconnect as multi-protocol so this may differ from OPs setup.
Many thanks for the suggestion, I changed the channel from 11 to 25 and it’s working perfectly again!