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Microsoft 365 Copilot is a commercial failure (www.perspectives.plus)

submitted 3 days ago by rssbot@lemmy.bestiver.se to c/hackernews@lemmy.bestiver.se

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[–] theparadox@lemmy.world 4 points 2 days ago

Every time I've been desperate enough to use AI (ChatGPT, Gemini) for a semi-difficult question, it has failed me miserably.

It's hallucinated libraries.

It's hallucinated commands.

I tried to have it write me a complex formula to evaluate a date value. I noticed one of the conditions I needed to be covered was not, and brought up a date that would evaluate incorrectly. It basically "explained" step by step that the formula worked for my example date but used a different year for the one step where the flaw was. Like it gaslighting me.

Just last week I searched Google about a product owned by Google, Gemini interjected and gave me a detailed list of the product's features, including the feature I was searching for so it caught my eye. The reference link was to a forum post where someone asked if it had that feature and then someone responded that it did not have that feature.

It's just... not reliable.