this post was submitted on 30 Oct 2025
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Loudly: Tutamail too small, get a Google or Microsoft e-mail (lemmy.world)
submitted 5 days ago* (last edited 5 days ago) by oyzmo@lemmy.world to c/buyeuropean@feddit.uk
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Tried to register a Loudly account using my email from Tutamail, but only got "invalid email".

Sent an email asking what was wrong, this was their reply (guess they only accept US emails. And here I thought Loudly was European) :

Hi, Thanks for your email and interest in Loudly! ย  We donโ€™t block any specific email domains, including Tutamail. However, our system uses a service to analyze email addresses and determine whether they are valid and recognized. Occasionally, less common email providers may be flagged as invalid during this process.

We recommend using a well-known email provider (such as Gmail, Outlook, or Yahoo) to ensure smooth registration.

If you have any further inquiries, please do not hesitate to contact us. ย  Best regards,

Your Loudly Team

Music Maker JAM
Loudly

Kudos for quick response, thumbs down for the fix it yourself "solution".

#tutamail

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[โ€“] yojimbo@sopuli.xyz 5 points 5 days ago* (last edited 5 days ago)

I've experienced this with Merlin BirdID by CornellLabs. My suspicion is that they are using some sort of API to verify email existence but only against aboveentioned "big providers". Of course that wouldn't support any of my selfhosted email domains. On the other hand they didn't verify my ownership of said email, therefore I've registered with birds@gmail.com, that I don't control and I sincirelly apologize to whoever does... For my use the account has no value whatsoever anyway. Also, I've checked and my login information are gone from the app now, so maybe the've fixed it already?

Anyway, I'd love to know what "valid and recognized" means. The only thing that you need for mail delivery is a valid MX record and a mailserver sitting on the end of that record. As an admin by trade, I suspect this is not malicious by design, it is just a lousy/lazy developer who trusts the statistically probable answers of his AI agent more than he should. ( Oh - it's an AI app - that makes it almost certain ๐Ÿ˜‡.)