Technology

You've assumed that I'm in a tech knowledge bubble. I use Linux for work, but I am not in the tech field even remotely. Even though I have some professional training and a hobby interest, which prepared me better, I had to use textbooks and online forums to learn how to use my Linux desktop comfortably. I regularly deal with students and am therefore very familiar with low tech-literacy, let alone others in my own life that I have helped. I know there is a skill barrier for entry into Linux.

What I am much better equipped to handle is broad social and economic developments historically, with a particular concern for capitalist erosion of community wellbeing and mutual aid. As I have said, I do not doubt there is value for consumers in this service and I do not doubt that this service appears to be reasonably priced to those consumers. My concern regards the potential attraction that such profitability could generate and that same tech-illiteracy would make users more easily coerced into capitalization. Those conditions are exactly why there is a social as well as skill barrier of entry into Linux. As you said, many consumers have been primed to accept convenience over skill-building, which in turn makes them less capable of choosing when something is not worth the price and abandoning a convenient user experience.

Again, it is good that more people try to make this switch -- Microsoft's near monopoly is undeniably a social detriment -- but we do not benefit from suspending criticism of how this switch happens just because we are happy it is happening.