this post was submitted on 03 Apr 2026
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[–] sanpo@sopuli.xyz 8 points 7 hours ago* (last edited 7 hours ago) (1 children)

Not sure if this is true for all EU now, but they can't raise prices on their own, period.

They have to inform you and unless you agree all they're allowed to do is cancel your service once the new pricing is in effect.

And illegal/abusive clauses in the T&C are null and void.

[–] NotMyOldRedditName@lemmy.world 3 points 7 hours ago* (last edited 7 hours ago) (1 children)

But they did inform?

I'm looking into this a bit further, and it seems to be so idiotic if i understand this right... because their T&C didn't say they may raise prices due to inflation, or because of increased production costs, or adding new features, it was voided. They just said they could increase prices, but a reason in the T&C was required.

Edit: And they've now since added a reason in the T&C because of this.

Edit2: Also because there was no clear way to cancel on the spot when they saw the prompt? This part seems more reasonable.

[–] Azrael@feddit.org 9 points 6 hours ago (1 children)

Edit2 is the more correct one.

As per German law, a contract or a renewal of a contract requires both parties to consent.

Since Netflix only offered a "Yes I accept" button and no "I decline, please cancel my subscription" one, the Price Hike is illegal and thus void.

[–] NotMyOldRedditName@lemmy.world 1 points 6 hours ago* (last edited 6 hours ago)

Do you think they would have let the no reason in the T&C pass (edit with a warning) had they offered the i decline cancel button?