PC Master Race

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our second raptor lake cpu fail (infosec.pub)

submitted 2 months ago by adarza@piefed.ca to c/pcmasterrace@lemmy.world

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re: raptor lake 'issues'

this one is a 14th gen on an asus board. less than a year old, i think. constant crashes and other 'quirks'. system builder (wasn't my purchase decision) is known to be a pain to deal with on warranty service. so we'll see what happens.

the first was a 13th gen xps. problems from first boot up. dell was great on addressing intel's issue. swapped the board and chip, and it had a brand-spankin'-new firmware that wasn't even pushed to their website yet. paid freight both ways, including priority overnight air return.

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[–] adarza@piefed.ca 2 points 2 months ago

the one here was running the original firmware, probably factory original from asus. the board was on a 'performance' preset setting--and defaulted to that when i tried a bios reset to defaults. when i updated the firmware, that setting changed to a 'normal' one when i reset to defaults again.

i didn't really dig into that too much because i knew it was already an rma case, but i think part of it had to do with boosted power draw. it still crashed on 'normal' and that's what it was set on when i ran intel's diagnostics (which took a few tries just to have it not crash before finishing with a result).