this post was submitted on 14 Sep 2023
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My experience with the official dock has been quite negative, it would sometimes not work until the power cable is unplugged and then plugged back - that is with all the latest stable updates for everything. Other people on Steam forums run into this issue too.
https://steamcommunity.com/app/1675200/discussions/3/3472864793317268180/
https://www.reddit.com/r/SteamDeck/comments/y3wbad/i_have_to_unplug_dock_every_time_i_change_inputs/
https://www.reddit.com/r/SteamDeck/comments/137tiut/steam_deck_dock_requires_unpluggingreplugging/
https://www.reddit.com/r/SteamDeck/comments/y59bl9/no_signal_when_i_connect_steam_deck_to_tv_using/
I’ve noticed the issue too late for a simple refund process and their support was not cooperative at all.
I recommend looking at other docks instead, will cost you less and work better.
I already have several others but wanted the officoal one since it has DisplayPort. Hopefully I don't run into the same issues, but I know now there are third party options with it as well.