this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] RGB3x3@lemmy.world 21 points 2 years ago (1 children)

Fucking Kroger's (grocery store in the US) self checkouts yell at you if you have more than like 6 to 8 items, so you have to wave down an employee to continue scanning.

Then it complains for more than 15 and you have to wait for the employee again.

What's the point? How often do people go to a grocery store to get less than 15 things? It's just frustrating.

[–] Alexstarfire@lemmy.world 1 points 2 years ago

I've only seen that pop up when I go to pay. Never when just scanning. What's weird is it's not consistent, even at the store I frequent. Sometimes I get it and sometimes I don't. Last time they had canned soup on sale I bought like 30 and didn't get any messages.