this post was submitted on 04 Aug 2023
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Anyone fancy a moan about the Dartford crossing?

Woke up this morning to a £35 penalty for forgetting to pay the toll charge.

I swear they make it as easy as possible to forget...

I almost preferred when you had to toss coins into a hopper...

End whinging.

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[–] rarkgrames@lemmy.world 12 points 2 years ago (1 children)

Seeing as it was supposed to become free to cross 20 years ago…

[–] o_oli@lemmy.world 4 points 2 years ago

Yup. Someone should be locked up for it, it's actually just daylight robbery at this point as far as I am concerned.

[–] HeChomk@lemmy.world 8 points 2 years ago (1 children)

Utterly useless, a complete shit show from start to finish. Whatever is doing their it needs to be sacked for sheer incompetence.

I was not informed in advance that their systems would be down. I had a balance of £4 on my account on Saturday, and as I was due to make 4 crossings over the weekend, I tried to top up, but was unable to even log in. Tried for a couple of days, and even when I did get logged in, the payment screen wouldn't load. Finally managed to top up Tuesday. Made another crossing on Thursday, but here we are Friday afternoon and none of the crossings this week have shown up. I swear if they send me a penalty I'll tell them to go fuck themselves. Complete incompetence.

[–] HeChomk@lemmy.world 1 points 2 years ago

Whoever* Fucking autocorrect.

[–] UKFilmNerd@feddit.uk 5 points 2 years ago

I remember forgetting to pay once with a work vehicle. I was ready to pay the £35 fine but when I went online to pay, the system told me that as this was a first offence for that vehicle, they'll let me off with the cost of the crossing charge.

Right now, I had to wait 3 hours to get into the site to log a dispute. I paid for two crossings back in July but I mistyped my reg number. They don't know that and have issued me with two fines.

[–] Silinde@lemmy.world 4 points 2 years ago

As long as you were using the crossing to escape Thurrock / Essex, I'd call it a win.

[–] HipPriest@kbin.social 3 points 2 years ago (1 children)

We've had that when taking a Google map shortcut somewhere up north near Newcastle way, can't even remember where. Wasn't even particularly clear where to pay for the toll so in our naivety assumed we'd missed it because we'd been expecting the buckets to toss coins into...

[–] Lubricate7931@feddit.uk 3 points 2 years ago

There's one little sign when you come out the tyne tunnel i think. Very easy to miss. Catches locals out as well who are casual users

[–] Buckshot@programming.dev 3 points 2 years ago

I think the Mersey bridge is a similar system? I've got an account for that but crossed in a new car that I forgot to register. Didn't realise until it was too late.

That was 2 weeks ago and nothing yet...

[–] greyfrog@lemmy.world 1 points 2 years ago (1 children)

I forgot to pay the Heathrow one, I'd gone to pick up my wife and daughter after they had been visiting family for 6 months and I just forgot. That was in June, and yesterday I got a letter saying I need to pay £40!

My bad!

[–] vext01@lemmy.sdf.org 1 points 2 years ago

That's another moneygrab that irritates me.

[–] HeartyBeast@kbin.social 1 points 2 years ago (1 children)

Why not sign up for the automated payment option?

[–] vext01@lemmy.sdf.org 2 points 2 years ago

I was in a hire car