this post was submitted on 19 Jun 2023
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How do you guys feel about pulseway? (lemmy.world)
submitted 2 years ago by possiblylinux127@lemmy.world to c/sysadmin@lemmy.world
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I am setting up a new RMM solution and my first thought was to create a VPN with active directory. It turned out to be harder than I expected so I'm looking for cost effective solutions.

The company I work for used to use pulseway but everyone who set it up either left or is deceased. It seems to be priced right and it seems to have all the features I need. If anything its overkill.

Has anyone here ever used it? I'm a bit scared of supply chain attacks but I think I can get over my fear with convenience and price.

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[–] MrPoopyButthole@lemmy.world 1 points 2 years ago

We use Fortigate VPN and N-able

[–] possiblylinux127@lemmy.zip 1 points 2 years ago

Update: I just ended up using TacticalRMM

[–] PutangInaMo@lemmy.world 0 points 2 years ago (1 children)

I've never used it, but what issues are you having with the current setup?

[–] possiblylinux127@lemmy.world 0 points 2 years ago (1 children)

The main issue is the lack of a setup

[–] PutangInaMo@lemmy.world 0 points 2 years ago (1 children)

VPN and AD should be pretty easy, especially for a home setup. Another option would be just getting a router than natively supports VPN.

[–] possiblylinux127@lemmy.world 0 points 2 years ago (1 children)

This is a little bigger than just a hone setup. Anyway active directory needs DNS which I didn't want to do over a VPN.

[–] PutangInaMo@lemmy.world 0 points 2 years ago (1 children)

Fair enough. You could run DNS on the domain controller, pretty common practice.

[–] possiblylinux127@lemmy.world 0 points 2 years ago (1 children)

True but this devices are basicly embedded devices with auto login. Its simpler not to have to manage group policy

[–] PutangInaMo@lemmy.world 1 points 2 years ago

Just throwing stuff out there, no idea what your environment is. Never heard of RMM acronym either until this post lol seems like yet another buzzword, it's just configuration management right?

[–] ParticleUs@lemmy.world 0 points 2 years ago (1 children)

We tested out Pulseway a while back but weren’t confident in it’s patching process. We ended up using Action1 because of the price and the simplicity of it. They have a good community on discord that’s always helpful and they’re consistently adding new features. The also host weekly webinars (usually about patching) to help to get up and running.

I guess RMM is a broad term though, cuz I’m not sure about the VPN to AD situation you’re talking about. Are you hosting Pulseway on your own server?

AFAIK Action1 is only cloud-based right now, just install the agent and go. You can also set up a service account on your DC and use their deployer to auto install the agent on domain devices.

[–] possiblylinux127@lemmy.world 0 points 2 years ago (1 children)

I've been testing it as well and you may be right

[–] LUHG_HANI@lemmy.world 1 points 2 years ago

Action 1 has been a godsend to me. I tried a few paid rmm suites and they either failed or just had so much bulk it was a minefield.