That's interesting that they give you the full details like that. Most games will, at most, tell you "We took action against a player you reported", or something equally vague.
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"We've reviewed your report of this very obvious sexually explicit spam bot and found that it does not violate community guidelines. We use a combination of technogies to identify potentially harmful content..."
I remember when you were kept in the loop 100% because the admin was another player in the game who owned the server.
Almost all permaban are technically very long temporary ban.
I saw some permaban which does state its permanently deactivated, and not banned for a time limit.
Almost.
I'm surprised they have anyone manning the wheel
That's the 8 man (not sure about how many, but I think it was less than 10) helper team in the US which got laid off. They were only contracted and this is actually normal in the industry. Those articles are sensational. The main team in China is unaffected by this.