Doesn't yelp let businesses erase poor reviews for a fee? Is the only difference here that yelp isn't getting paid?
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Yelp used to approach businesses with proposals to to that, yes. Had a friend with a small business years ago and he would get called by Yelp constantly trying to get him to pay to improve his reviews. It's so shady.
Yelp does not do that, those are scammers.
Pretty much. They aren't a trusted intermediary at all.
Do they also notify users that they are the largest score manipulator by far of their data? And that they do so to bully small businesses to pay up or they will ruin them?
Of course not.
So is it any wonder that a business would hire fake reviewers to increase their Yelp score, when Yelp holds these businesses hostage with their outrageous policies for bad reviews? Those reviews can make or break a small business. I'm not exactly sympathetic with hiring fake reviewers, yet I'm not sympathetic AT ALL with Yelp's business model.
Yelp needs to change how it vets reviews, and have better handling of a business' response and deletion of irresponsible patron reviews.
Can someone name and shame yelp for automatically generating pages for business listings that don't exist like TOP 10 BEST CANTONESE FUSION RESTAURANTS IN HARPERS FERRY.
Are there even 10 restaurants in Harper's Ferry?
Yelp is a failed experiment. Let it die.
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Dick_Justice is an asshole
We realize negative comments can disproportionately affect newer Lemmy users like you. For a small fee and a big apology, we'd be happy to make sure these most-likely unjust reviews do not impact your overall rating. We'd sure hate for this one-star review to accidentally end up as the top review for such a nice user as yourself.
Pot calls kettle black
"More at six..."
Yelp is just the BBB for millennials. Fuck both of these extortionist organizations.
how could we build a federated open replacement for B2C reviews and ratings without getting it corrupted?
With code and algorithms
One step that could help would be to require proof that you actually went to $location
Yelp names their own competitors in the "extorting businesses for good reviews" racket.
Only a couple of decades too late.
lol, like anyone would ever trust Yelp again. How are they even still in business?
Boomers. Same as BBB.