this post was submitted on 05 Jul 2025
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real reasons why people DON'T use opensource:
- bugs in apps with no community on irc/discord/matrix/xmpp to ask about (yes, i talk about you @libreoffice )
- assholes in communities if such exist (yes i talk about archlinux and @godot )
- enshittification and slowly going back to not being opensource (yes i talk about @mozilla )
- and if all of the above combined it just creates resistance against opensource

small opensource can do nothing until big opensource does the step…

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[–] ExtremeDullard@lemmy.sdf.org 40 points 1 day ago* (last edited 1 day ago) (1 children)

Let's address your points:

  • bugs in apps with no community on irc/discord/matrix/xmpp to ask about (yes, i talk about you @libreoffice )

Have you ever tried asking for help on a closed source software vendor's support forum? More often than not, it's either dumb boilerplate that makes you feel like a mentally challenged newbie ("Try reinstalling. If the issue persists, try rebooting") or it's crickets because the vendor won't communicate on its products' flaws. As for other users, they're just as clueless as you because they don't have access to anymore information than you.

At least if you find a bug in open source software and you have the programming chops, you can either check the code to see what might be going on, or fix it yourself.

  • assholes in communities if such exist (yes i talk about archlinux and @godot )

There are assholes in every community.

enshittification and slowly going back to not being opensource (yes i talk about @mozilla )

Enshittification is first and foremost a phenomenon that happens when a company tries to maximize its profits at everybody else's expense. As such, it occurs much, MUCH more often in proprietary, for-profit software.

Also, way to pick the wrong example:

Firstly Mozilla is its own special kind of stupid.

Secondly, say what you will, but for all Mozilla's, Firefox' and Thunderbird's faults, you can still download a good browser and a good email client for free after more than a quarter of a century. Which software vendor can you say the same thing of?

Opensource is not perfect. Nothing ever is. But always remember it's mostly composed of people who code for free and give their work away. IMHO, the right way forward is to support the good and ignore the bad, and pitch in and contribute if you can, rather than rant.

[–] owenfromcanada@lemmy.ca 17 points 1 day ago (1 children)
[–] some_guy@lemmy.sdf.org 11 points 1 day ago (2 children)

Open source software is a minor miracle. I consider the people who give away their hard work saints. That doesn’t mean they can’t also be assholes. We have a bunch of different distributions of multiple full-featured operating systems. Credit where credit is due.

[–] jerkface@lemmy.ca 3 points 1 day ago* (last edited 1 day ago)

Many of the developers who worked on your favorite and most critical FOSS projects got paid. PEOPLE WILL PAY FOR OPEN SOURCE DEVELOPMENT! It is a fantastic model that is fair to everyone and enriches humanity.

[–] Eyck_of_denesle@lemmy.zip 10 points 1 day ago

Bugs in closed source software is just sending them a post and them saying have you tried restarting your computer. I'm not lying that's how jokes it is.

[–] jlow@discuss.tchncs.de 4 points 1 day ago* (last edited 1 day ago) (2 children)

Meh, I don't think I agree. Sure, these things are problems and sure they are a problem in OS spaces (the last one obs only with OS) but

  • projects have the right to choose what communication systems they use (most of them are unpaid volunteers doing this in their free time I'm pretty certain), yes, some are more cumbersome than others for different sets of people, it sure would be cool if they'd use the one I/you like. But that goes for literally any project / product?
  • toxic people exist in all communities, if moreso in OS than (random example) Star Wars fandom, is very debatable. How toxic are the Microsoft forums? I honestly have no idea.
  • Mozilla doing what Mozilla does, yeah, it's a meme at this point. Whatever.

small opensource can do nothing until big opensource does the step…

Why? Small open source projects totally can use "modern"(tm) communication channels, have nice communities and don't enshitify. Why would they not because big project (in your opinion) aren't doing it? I overall have super good experiences with almost all OS forums I've ever been to, Manjaro, Inscape, Krita, Godot, KDE, Bazzite, Fedora and so many others.

[–] raptor85@mastodon.gamedev.place 1 points 1 day ago (1 children)

@jlow @hacknorris yeah, and lets touch on libreoffice, it has no community support? Huh? It has an active support community linked right on the main page at "ask libreoffice" that has an average turnaround on questions of around 15 minutes.

And unlike microsoft's excel that seems more intent on stripping features and tying it to sharepoint than fixing 25+ year old reported bugs at least things work consistently and get fixed...(have to use it for work, the date bug still regularly bites me...)

[–] hacknorris@mstdn.social -1 points 1 day ago (1 children)

@raptor85 @jlow for the now libreoffice is one of the most buggiest softwares and for now i feel the only support is their dead irc (YoU HaVe A PrObLeM? LeArN CoDiNg xD AnD FiX iT YoUrSeLf xD)

@hacknorris @jlow
use their support board,
https://ask.libreoffice.org/ , it's the first link on their site, people there are extremely helpful.

If you run into a bug please, PLEASE report it, all the time I hear people complain about bugs that most of us have never run into and can't replicate, people can't fix what they don't know is a problem.

https://bugs.documentfoundation.org/describecomponents.cgi?product=LibreOffice&format=guided

[–] Kolanaki@pawb.social -1 points 1 day ago (2 children)

*I need money and I made this.

I don't like capitalism, but I am forced to live with it. I idealize open source software; but if I made a thing nobody else thought of, I'm sorry but I'm going to try and get paid so I don't have to live in the gutter.

[–] jerkface@lemmy.ca 4 points 1 day ago* (last edited 1 day ago)

False dichotomy. You can get paid for writing open source software. That was my entire career. It's a choice; a matter of values and priorities. Not every byte I wrote was open source, especially in the beginning, but it's not hard to go that way, and thrive.