The discount you get at the self checkout is the 5 fingered discount.
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A collection of some classic Lemmy memes for your enjoyment
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In every store I've been in, I'm the guy who has to take everything out of my cart and put it on the little conveyor belt thing. Self checkout is a second or two on top of that (which is usually made up by not having to wait in line) with no real additional effort (I'm already picking up and placing my stuff in a specific spot) I also can type in my number for the coupons at the same time I'm scanning my card, and move the bags into my cart as my payment is being processed, which ends up saving even more time.
The only place I appreciate a cashier is when I get a boatload of groceries at Costco, those folks are box-packing wizards.
Cashiers aren't paid enough to deal with customers. At least when I'm using the self checkout they don't need to engage with me.
Self checkout is a great place to sneak your 10 dollar parmesan in to the 2 dollar head of lettuce
I shop in the morning to avoid lines. But, before self-checkout, they'd only have two registers open, so there was still a line. With self-checkout, in the morning, there's never a line so it's faster.
I like Walmart self-checkout machines better than others I've used, such as at Lowe's or Target (I don't shop at Target anymore) because I only need to put in my pin number, there's no other confirmations. I ignore the rate the store, donation, and print or email receipt questions while I put the groceries back in the cart, those all time out and the receipt prints by default.
I'm happy enough to chat or not chat to strangers, so that was never an issue for me. I'm sorry so many of the younger generation were apparently so poorly socialized, it must be stressful.