this post was submitted on 04 Oct 2025
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[–] fmstrat@lemmy.nowsci.com 4 points 1 hour ago

Best part:

The unauthorized party gained access to “information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams”

[–] psx_crab@lemmy.zip 18 points 6 hours ago (1 children)

One of Discord’s third-party customer service providers was compromised by an “unauthorized party,” the company says.

So, not Discord but a 3rd party company that handle Discord's customer service, and if you didn't use their customer service then you're not affected.

[–] HertzDentalBar@lemmy.blahaj.zone 3 points 20 minutes ago

Moral of the story, never ask for help.

[–] sol6_vi@lemmy.makearmy.io 25 points 8 hours ago (1 children)

I wish I could convince my giant discord community to go anywhere else. It's so fucking hard. I've built IRC networks and a matrix server. I host every fediverse app imaginable. I hate being attached to this company and my income being reliant on it.

[–] Dran_Arcana@lemmy.world 16 points 7 hours ago (1 children)

Back in the day when our community was switching from xmpp to discord, our solution was to write a bot on either end that relayed messages from one to the other. The xmpp bot got more and more naggy over time until eventually we put the xmpp side in read-only for everyone except the relay bot. It did a good enough job at building momentum to switch that the final holdouts came over when we went r/o.

You might consider building something similar if you want to make a genuine effort to switch to matrix or IRC. A relay bot solves the problem of the first people being punished by virtue of being first.

[–] sol6_vi@lemmy.makearmy.io 6 points 6 hours ago

Its a good suggestion and something I've considered. Unfortunately we're using conduit as our server and that type of integration doesn't seem to work well outside of synapse. That said I know some people have gotten it working I just need to dig a little deeper. It's a chore for sure but it seems like the only path forward.

[–] abbiistabbii@lemmy.blahaj.zone 15 points 8 hours ago

Can someone please send this to Keir Starmer with the subject like "Look what you did".

[–] Somecall_metim@lemmy.dbzer0.com 21 points 9 hours ago

I am jack's complete lack of surprise

[–] Die4Ever@retrolemmy.com 95 points 11 hours ago (4 children)

Lol I thought they were supposed to delete the ID images once confirmed

[–] Brewchin@lemmy.world 19 points 7 hours ago

FTA: The IDs leaked were from people appealing age verification.

That's different from the age verification process, which goes through a third party provider.

In short, the leaked IDs were from a standard shitty support platform (Zendesk, Salesforce, etc), not the much-advertised "safe and private" age verification system.

[–] Tollana1234567@lemmy.today 51 points 10 hours ago

"Haha, and you believed us" -Discord

[–] kbobabob@lemmy.dbzer0.com 12 points 7 hours ago

Very first question in FAQ:

Q: Does Discord or k-ID keep my selfie data?

A: Discord only logs the k-ID age verification results used to unlock your account—it doesn’t save your selfie image. For questions about k-ID’s processes, please contact k-ID.

So they are going to blame someone else.

[–] jasoman@lemmy.world 28 points 10 hours ago

But the ai training lol

[–] MonkderVierte@lemmy.zip 19 points 9 hours ago

So they kept the images illegally, hm?

[–] CheesyFox@lemmy.sdf.org 17 points 10 hours ago (1 children)

*gasp*

surprisedpikachu.jpeg

[–] HexesofVexes@lemmy.world 24 points 9 hours ago (2 children)

This was kind of breach so predictable even surprisedpikachu.txt isn't enough, but it must be done.

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[–] ICastFist@programming.dev 6 points 7 hours ago

put the pikachu part in code so it'll render monospaced ;)

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[–] popekingjoe@lemmy.world 1 points 8 hours ago

Thank you for your service. 🫡

[–] Blackmist@feddit.uk 17 points 10 hours ago

Update photos set deleted=1 where id=553468863

[–] Rooty@lemmy.world 87 points 14 hours ago

Official statement from Discord: "Oopse woopse we did a fucky wucky. Sue us hahaha you won't"

[–] prex@aussie.zone 26 points 12 hours ago
[–] frustrated_phagocytosis@fedia.io 266 points 17 hours ago (1 children)

No, that can't be right. Forced use of photo ID for age verification couldn't possibly lead to leakage of said IDs. The purity police assured us!

[–] KelvarCherry@lemmy.blahaj.zone 33 points 9 hours ago (2 children)

think of the children!!!!!! :< :< :< :< :<

[–] cley_faye@lemmy.world 21 points 9 hours ago

Coincidentally an alarming lot of people that impose pure bullshit on us seems to think of the children a tad too much.

[–] FatTony@lemmy.world 8 points 9 hours ago

I know right! Now we got their IDs too! :D

/s

[–] fluffykittycat@slrpnk.net 109 points 16 hours ago (4 children)

I knew this was gonna happen

[–] FatTony@lemmy.world 10 points 9 hours ago* (last edited 9 hours ago)

And you didn't tell Discord??

[–] Simulation6@sopuli.xyz 4 points 9 hours ago

I am surprised it took this long. Probably happening since day one and just now getting reported.

[–] Tollana1234567@lemmy.today 5 points 10 hours ago

Even if it wasn't, they would sold your data to someone anyways, MEta being obivous

[–] theherk@lemmy.world 43 points 16 hours ago (2 children)

Candidly, I did not expect it so soon.

[–] OrgunDonor@lemmy.world 12 points 11 hours ago (1 children)

I am honestly surprised it took this long for a company to get hacked(surprised it was discord though).

[–] MrScottyTay@sh.itjust.works 8 points 10 hours ago (1 children)

They're not the first. The first one happened in the same week the digital safety act was put in place

[–] VieuxQueb@lemmy.ca 5 points 8 hours ago (1 children)

Noe that makes more sense.

[–] MrScottyTay@sh.itjust.works 2 points 4 hours ago

IIRC it was before the end of the first day too haha

[–] HexesofVexes@lemmy.world 2 points 9 hours ago

I was thinking that, you'd think they'd strike once the pot is a little larger.

[–] whereyaaat@lemmings.world 2 points 8 hours ago

This shouldn't surprise anyone with a brain.

Anyone know where we can find the data?

[–] rando@sh.itjust.works 25 points 16 hours ago (12 children)

I really wish there was a good competitor to Discord. I have not found one that has the same screen sharing feature. Revolt (now Stoat) gets close but lacks the screen sharing - something me and my friends use a lot. They are adding this soon so hopefully it is good

[–] ISOmorph@feddit.org 22 points 14 hours ago* (last edited 14 hours ago) (1 children)

Now more than ever people will have to choose between privacy and comfort. And not to be a dick, but now more than ever, people choosing comfort are fucking over people who choose privacy.

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[–] MonkderVierte@lemmy.zip 2 points 9 hours ago (2 children)

that has the same screen sharing feature

Uhm, yeah, it's a chat app, not a screen-sharing app.

[–] Dreaming_Novaling@lemmy.zip 1 points 9 minutes ago

Yeah no, sometimes you need screen sharing in the "chatting app"

A lot of university clubs are on Discord, and my cyber club does tutorials and labs on the weekends where the leader screen-shares. It's nice because you can see the video in real time and ask questions whenever, rather than watching a pre-recorded video and having to hope you have no issues while following along.

I mean, this is literally why Zoom blew up so much during COVID. Real-time learning works more than asynchronous learning for a lot of people.

[–] CoyoteFacts@piefed.ca 4 points 7 hours ago* (last edited 7 hours ago)

Screen-sharing is part of chat apps nowadays. You're fully within your rights to stay on IRC and pretend that featureful chat is not the norm these days, but that doesn't mean society is going to move to IRC with you. Like it or not, encrypted chat apps have to become even more usable for the average person for adoption to go up. This reminds me of how all the old Linux-heads insisted that gaming was for children and that Linux didn't need gaming. Suddenly now that Linux has gaming, adoption is going way up - what a coincidence.

Edit: Also for the record, I have a tech-savvy friend who refuses to move to Signal until there are custom emoji reactions, of all things. You can definitely direct your ire towards these people, but the reality is some people have a certain comfort target, and convincing them to settle for less is often harder than improving the app itself.

[–] Die4Ever@retrolemmy.com 4 points 11 hours ago* (last edited 11 hours ago)

Revolt (Stoat?) is alright, but good luck getting people to join there lol, Discord is the only thing people are willing to join

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[–] SoupBrick@pawb.social 32 points 17 hours ago (1 children)
[–] KelvarCherry@lemmy.blahaj.zone 10 points 9 hours ago (1 children)

And the "Tea" app leak happened right before these age-verification rules started popping up everywhere. It's obvious cause and effect, but it was also demonstrated RIGHT before.

Don't put your hand on a hot stove, especially after watching someone burn their hand on that hot stove.

[–] panda_abyss@lemmy.ca 2 points 6 hours ago

But the stove says it’s safe!

[–] SugarCatDestroyer@lemmy.world 1 points 8 hours ago

It's a good thing I didn't give out my phone number or passport and didn't communicate via voice chat.

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