this post was submitted on 19 Nov 2025
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Microsoft's AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he's mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

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[–] Digit@lemmy.wtf 2 points 3 hours ago

They must think we're more stupid and gullible than we are.

Good sign.

[–] phlegmy@sh.itjust.works 13 points 6 hours ago (3 children)

I don't think I know anyone who has been excited for a single microsoft product in the last ~15 years. It's never "wow, that's cool", it's "I wonder how they fucked it up this time".

[–] Digit@lemmy.wtf 1 points 3 hours ago

27 years by my measure.

[–] HereIAm@lemmy.world 1 points 4 hours ago (1 children)

The last thing I was excited for was their new terminal announcement https://youtu.be/8gw0rXPMMPE. Something I wish actually ran on Linux 😅

[–] sqgl@sh.itjust.works 1 points 4 hours ago (1 children)

I can't tell from that ad what this terminal does. Makes the command prompt act like Unix bash?

[–] HereIAm@lemmy.world 1 points 3 hours ago (1 children)

It's a shell that allows you to easily run different terminals applications and environments in tabs. With some nice cosmetic options to boot.

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[–] richardwallass@sh.itjust.works 10 points 6 hours ago (2 children)

The public's expectations differ from those of professionals. Microsoft seems to be ignoring this fact. By now, there should be two distinct product lines. This is already the case with server architecture. However, it appears that Microsoft's strategy is to alienate its customers and make them hate every update.

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[–] BD89@lemmy.sdf.org 35 points 8 hours ago (1 children)

If you're "mindblown" about this then you shouldn't be the CEO of any division of one of the most profitable businesses on the planet.

[–] AlsaValderaan@lemmy.blahaj.zone 14 points 8 hours ago

His mind has to have been blown all along to think this way and be so disconnected.

[–] Rolive@discuss.tchncs.de 40 points 8 hours ago (2 children)

"Talking fluently". You get completely meaningless answers. Big walls of text without content.

AI is a hindrance, not a helper.

[–] vacuumflower@lemmy.sdf.org 6 points 7 hours ago

But that's the point, these people's worldview (despite them being older) is the same that I was reading about around year 2010:

  1. black box ideology (like Turing test - doesn't matter it's imitation if it looks real for us),

  2. trust into big data (we don't know what we'll do, but if we build big-big computers like zigguraths, and big-big datasets like Azimov's Empire, we'll have that cool sci-fi future we were promised),

  3. transhumanism (the idea that new technology is not analogous to wheeled carts and knives, going in parallel to human development, but instead something approaching a common point of singularity),

  4. mystery (that's quite old, as one might notice, but in their case it's the "layers" of existence and knowledge of how it all works, in practice meaning that big tech top people can play with things you won't ever learn about),

  5. conflict as source of evolution (that's why all around the world doing various gruesome shit starts to correlate with being a western ally, 50 years ago there was some sort of parity ; that's also why some things really seem like subject to the criterion of building autonomous combat drones and data banks for those ; on Russian state TV they love to talk about yet another wonder weapon being designed, I heartily hope something of that really exists, because what Palantir and company are doing will certainly be real, and for balancing that Putin will do).

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[–] ook@discuss.tchncs.de 39 points 8 hours ago (1 children)

"Don't you have phones" moment

[–] Digit@lemmy.wtf 1 points 3 hours ago

I don't know what that moment is.

... I've not had a phone since the Snowden confirmation in 2013.

[–] SabinStargem@lemmy.today 16 points 7 hours ago (1 children)

The issue that I have with Microsoft's AI, is that I simply don't trust Microsoft to not serve the interests of the 1% against me.

If I am to use an AI, it is with the expectation of privacy and following my intentions.

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[–] Evotech@lemmy.world 28 points 9 hours ago

Didn't manufacture enough consent. That's on you

[–] Dogiedog64@lemmy.world 39 points 9 hours ago (2 children)

And once again, Ed Zitron is proven right about the Business Idiots running everything. Jesus fuck these MBAbros are so fucking stupid.

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[–] fodor@lemmy.zip 66 points 11 hours ago (19 children)

It is interesting to see his reaction to reality. He finds out that people think he's peddling bullshit, and instead of asking why they think that, he dismisses them as irrational... That's one way to run a company, but only if your company has a monopoly and customers can't run away even if they want to.

[–] justsomeguy@lemmy.world 53 points 10 hours ago (1 children)

His comparison to snake on his Nokia is actually good because in its current state AI is like a little gimmick for many users. Sure there are use cases but it can't reliably perform any truly critical tasks because it makes terrible mistakes.

Imagine Nokia shoving snake in customers faces as it is being done with AI. Every phone marketed as OPTIMIZED FOR SNAKE. A big snake button on the phone as a shortcut to open it. Snake integrated everywhere. Trying to send a text? Would you like to play a round of snake first?

That's what AI currently feels like.

[–] mad_djinn@lemmy.world 23 points 9 hours ago

have you heard of THE WORM i have installed THE WORM on everything you own THE WORM is great it can do POETRY and ART for you and also EMAILS are you happy about THE WORM ? THE WORM is monitoring your reaction to THE WORM at all times

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[–] Tollana1234567@lemmy.today 17 points 9 hours ago

why not just admit you overspent on datacenters, which you cant afford and trying to recoup some of the losses from your other products.

[–] dylanmorgan@slrpnk.net 71 points 13 hours ago (5 children)

Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

[–] Digit@lemmy.wtf 1 points 3 hours ago

Too long in monopoly, this logic escapes them.

[–] WanderingThoughts@europe.pub 15 points 8 hours ago (1 children)

Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That's what you get when speculative future value is the only thing that counts.

[–] Olhonestjim@lemmy.world 12 points 8 hours ago

Why won't the cattle enter the chute?!

[–] T156@lemmy.world 33 points 11 hours ago (3 children)

"The customer is always right" might get misused a lot, but it is correct in this instance.

If a lot of your customers don't like something, it's not something wrong with the customers.

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