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Does anyone have any advice? I am 3+ hours away from the closest Apple Store and would like to avoid sending it in and being without a phone for 5+ days if possible. Pretty disappointing as I mainly bought this phone for the camera
Return it
/thread
This is ridiculous!!
It seems like there is a piece of glass in front of the lens (the case maybe?).
Are you sure it isn’t between the glass and the lens?
I doubt it’ll realistically affect the image quality. I would just move past it.
No matter. You paid premium money for a good product. Return that and get a new one.
It would bug me forever no matter if it would affect the performance or not.
The quality control on the new iPhones is just horrible.
Mine has specs behind the front camera too
There shouldnt be! People pay more than 1K for these things.
Yeah $2200 up here in Canada and I don’t even have the pro max. Just regular 512 pro
I’d go to an apple store and get a new one. You might get some judgemental looks but fuck it, you paid thousands not to get a “good enough” quality phone.
I agree. Kinda sucks for sure. Luckily I’ve managed to band the dust particle to the very edge of the lens now.
My initial one I received had scratches on the screen so I returned it for another. The replacement also had scratches on the screen…
This happened to me when I got my XS Max. One little spec was making a blur spot in all my photos straight out of the box. I just took it to Best Buy and geek squad swapped out that individual camera. It’s kind of hard to remember but I’m pretty sure it was at no cost since it was covered under a manufacture defect or something.
I've bad 4 15 pro maxes. First 2 had marks on the titanium band out of the box. 3rd has camera lens dust. 4th was perfect. QC isn't up to standard
Best to get it replaced since this will continue to bother you for sure.
Functionally it wont matter, but definitely return or exchange it. Don't know about you but I'm not accepting even a slight defect in a 1200$+ device.
When did you purchase your phone and did you purchase it from the Apple Store or elsewhere?
The reason being, if you are within the 14 day period, you can just get it exchanged.
You have spent a lot of money. Spending 6 to 7 hours may seem worth it.
Mountain on case? Spec on camera lens? Is this an scp-096 reference?
run…
If it’s brand new return it. Sorted
Had something like this that would continuously move around in the lens and sometimes appear on images taken on my phone (14 Pro). Went to an Apple Store and they replaced the whole camera module for free. You definitely want to get it fixed or replaced by Apple, it will bother you down the road
What do you expect us to do? Come clean it for you? Return it where you bought it
I have the same issue with mine Just living with it since I did not want to wait for an exchange Has not affected picture quality at all
But yes, if you can, definitely get it exchanged
I went to the Apple Store last week for the same reason. All they’re going to tell you is they can’t do much and opening the phone will cause even more damage. They ran a couple diagnostic test to check the camera to see if the speck of dust was effecting it and everything came back fine. Yea it’s annoying but don’t try to think about it as much lol.
My Apple Store replaced the entire camera within 2hrs same day
Damn I guess I should’ve gone to another Apple Store because the employee that was helping me pretty much told me opening the phone will cause more damage.
Just checked mine with a magnifying glass after this post. SAFU!
Can you see it in any of your images? I know it’s visually obnoxious but often dust below the lens doesn’t actually translate to defects in the image. In which case it’s dealer’s choice whether you care enough to get it swapped. (Personally I would, but I will go to great lengths to feel like I’ve gotten value for money, even if it is only cosmetic)
Would you like me to also hold your hand?
Oh no…..anyways
Those damn chinese slaves...
What brand of case is that? I’d like to buy one.
Return it.
This is unfortunately pretty common. If you shine a flashlight into the camera lenses more often than not you’ll probably find some dust underneath them. That one is more apparent though.
I have an iPhone 14 Pro. Mine has a few bits of dust underneath two lenses but it doesn’t effect my photos.
They swap it out with another one, chances are it might have it too. Maybe just not show quite as bad. They are mass produced devices, and dust is everywhere. It doesn’t matter if it’s super duper IP 6000 resistant, dust is all over and it WILL get in there eventually. Just look at the back of your camera modules and see how much dust they collect for example. There’s no way few specks aren’t making it in.
I stopped letting it bother me. If it starts affecting my photos then I’ll reach out to Apple.
I too had a similar dust particle inside my 15pro max, that was 2 months ago, its still there doesn't affect the functionality at all.
You Paid $1100 for a speck of dirt in brand new iPhone, return it.
Replace it.
Ok
I have the exact same issue!!! Brand new 15 Pro Max. Contacted apple support. They said that if it doesn’t affect photo quality they can’t do anything. I also think that a 1200$ should be spotless..
I had a patch appear on my 14 Pro lens when it was new. Genius Bar identified it as a hardware issue, repaired it within 2 hours. Amazing work.
I’ve had this issue a couple times in the past and they always replaced it. I also waited till right before the year warranty was up one time because it didn’t affect the pictures and got a new phone a year into usage.
A MOUS CASE!!!
Mine was shipped with a chip in the titanium above the action button.
Do you know why? Search where are some iPhone 15 assembled and why, if you want to know right away, it’s India
I would return it 100%
Annoying, but that’s all it is, annoying. It’ll never be picked up by the camera in any capacity. I have many high end lenses with this and the only it effects is my OCD.
Get a replacement if you’d like, I have same thing on my 11 but it doesn’t affect the cameras… and nothing is ever perfect, especially mass produced.. just annoys me visually