I'm sensitive to rejection so both in person and online I try to be agreeable and also find common ground with people. If someone's stressed out at work and takes it out on me I tend to give them a bit of time to cool down then come and apologise and that seems to go a long way. It may seem silly but I think people refuse to apologise cause they don't feel they're in the wrong but I find it calms people down quickly and then I can bring up my viewpoint highlighting that it's just how I view things and that doesn't make their view any less legit.
I'm sensitive to rejection so both in person and online I try to be agreeable and also find common ground with people. If someone's stressed out at work and takes it out on me I tend to give them a bit of time to cool down then come and apologise and that seems to go a long way. It may seem silly but I think people refuse to apologise cause they don't feel they're in the wrong but I find it calms people down quickly and then I can bring up my viewpoint highlighting that it's just how I view things and that doesn't make their view any less legit.