this post was submitted on 27 Dec 2025
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Tidal lost me immediately when it took 3 months for them to recognize my cancelation of my subscription.
Umm
Umm what? That I wasn't happy I got charged three months for a service I repeatedly cancelled?
I think the confusion is that you basically said "Tidal lost me when they lost me."
I canceled to shift my charge date originally. Then it became permanent
A customer can come back in the future. But probably not after this.
It sounds like they lost you in 3 months, not immediately.