Yeah, my last job I was part IT. It was amazing how bad some shit was. We had an old old computer running a machine and it was on windows 2000 (there was no upgrade path for this thing). One day it broke, HDD failure. User sends in a ticket saying its not working and that the software seems to be out of date...

At some point the place I was working at was acquired, and the new parent company bought one of our competitors across town. These people were a fucking tier 1 issue factory. "My teams doesn't work" they weren't connected to the internet. "My old email doesn't work" that was discontinued 3 months ago. "My old email still doesn't work" sir this is the 8th time you've mentioned this, it was discontinued 5 months ago.