Mildly Infuriating
Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that. Please post actually infuriating posts to !actually_infuriating@lemmy.world
I want my day mildly ruined, not completely ruined. Please remember to refrain from reposting old content. If you post a post from reddit it is good practice to include a link and credit the OP. I'm not about stealing content!
It's just good to get something in this website for casual viewing whilst refreshing original content is added overtime.
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You're not understanding what they are saying. They are not refusing to cancel the membership, they are just putting one more option in front of you before you cancel.
Just respond back to this saying you do want to proceed with cancellation and it will be cancelled..
A reason why someone may choose to just freeze their membership is that the price of new memberships has increased and they know that they will be going back eventually. It may actually be a better choice to freeze and keep your current rate if you plan to go back later and the different in price for a new membership is more than $10 a month more expensive.
Nope. The demand was made clearly, and they did not do it. This is a refusal. Even if you want to frame it as a road bump, it is one that can readily be misconstrued as a wall; and either way is absolutely illegal.
It's so clearly not a refusal. It is absolutely not illegal to offer alternatives to cancelling before cancelling. Is it annoying to have to send an extra email to finish cancelling? Mildly sure.
Maybe Katana is somewhere with stronger consumer-protection laws than the USA. It's not possible to make judgements about legal/illegal without at least knowing the jurisdiction.
We can say for sure that it's obnoxious and unethical.
I mean, it's definitely possible in this case because it's a gym with locations in the US only.
Sssh, no reasonable responses here - we're here for outrage
/s