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727

Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)

submitted 2 days ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world

214 comments fedilink hide all child comments

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] takeda@lemmy.dbzer0.com 2 points 1 day ago (1 children)

All of those companies are trying to fuck us over. Purchasing from any of them right now is expressing consent.

If you want things to change show some self control or go to piracy if you really can't.

The only company (with two exceptions) that I actually paid for games is GOG. Exactly because they don't include DRM and also provide offline version of their games.

[–] violetmirage26@thelemmy.club 1 points 1 day ago (1 children)

I used to game a lot & had to quit due to the expense. But was a long-time PC gamer. (Gen X, started when I was 10 and we got our first PC.) It’s definitely possible to quit, but most won’t do so unless age or economic constraints force them to.

[–] takeda@lemmy.dbzer0.com 1 points 9 hours ago

Speaking of economic constraints, we might soon see ourselves not being able to afford it. Not just because of the AI data centers but also geopolitical changes that are happening now.