this post was submitted on 25 Sep 2023
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Tech Support Memes

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Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.

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[–] LesserAbe@lemmy.world 5 points 2 years ago (2 children)

Is it typical for a user to be able to manually change priority?

[–] lightnsfw@reddthat.com 3 points 2 years ago (1 children)

Our system let's the user set the priority themselves. It works as well as you would expect...

[–] Sigh_Bafanada@lemmy.world 2 points 2 years ago

!!!Urgent!!! Mouse sensitivity too high

[–] JohnnyLX91@lemmy.zip 2 points 2 years ago

We can but we sure get a nice message from our superior if we do without need.