this post was submitted on 06 Dec 2023
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] chemical_cutthroat@lemmy.world 67 points 2 years ago (3 children)

I feel like the TOS you are subject to is the one you signed when you first used the service. Unless you have been constantly using their service, I can't see how a new TOS would affect you. I could be WAAY off here because IANAL, but a company can't just retroactively change the TOS for customers without some kind of action taken by the customers under the new TOS.

[–] Siddhartha-Aurelius@kbin.social 61 points 2 years ago (2 children)

I once successfully defended myself from a lawsuit by invoking a previous TOS. The court allowed me to choose any version of the TOS that benefited me the most. It was akin the doctrine in contract law that ambiguity is always found to be detrimental to the drafter of the contract.

[–] agent_flounder@lemmy.world 18 points 2 years ago

🦆 yeah! That's awesome! Kudos to you for prevailing.

[–] HarkMahlberg@kbin.social 3 points 2 years ago (1 children)

the doctrine in contract law that ambiguity is always found to be detrimental to the drafter of the contract.

Anywhere to read more about this?

[–] Siddhartha-Aurelius@kbin.social 1 points 2 years ago

I wish I could give you a source but I recall this from college almost 20 years ago. If you read into “contract law” you will arrive there pretty quickly. It’s one of the main principles

[–] SplashJackson@lemmy.ca 22 points 2 years ago (1 children)
[–] Viking_Hippie@lemmy.world 9 points 2 years ago (1 children)

I just LOVE that the standard acronym for a lack of legal license sounds like an Isaac Asimov porn parody 😆

[–] elvith@feddit.de 7 points 2 years ago (1 children)

Or a new Apple product... iAnal

[–] Viking_Hippie@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

I'm pretty sure iAnal is what the executives at Apple call the accounting department when they don't get to expense their third pound of beluga kaviar.

[–] brygphilomena@lemmy.world 17 points 2 years ago

Even that's rather iffy too. If it's been made so long that a reasonable person cannot be expected to read or understand it, it likely won't hold up.

Of the courts decide to say, fuck it then it won't hold up.

If this goes to a class action suit, I expect the judge to not let this change of TOS affect who is covered under the class action suit.

This is just a way to make the customer THINK they can't sue.