this post was submitted on 06 Dec 2023
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Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 2 years ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] chemical_cutthroat@lemmy.world 67 points 2 years ago (9 children)

I feel like the TOS you are subject to is the one you signed when you first used the service. Unless you have been constantly using their service, I can't see how a new TOS would affect you. I could be WAAY off here because IANAL, but a company can't just retroactively change the TOS for customers without some kind of action taken by the customers under the new TOS.

[–] Siddhartha-Aurelius@kbin.social 61 points 2 years ago (3 children)

I once successfully defended myself from a lawsuit by invoking a previous TOS. The court allowed me to choose any version of the TOS that benefited me the most. It was akin the doctrine in contract law that ambiguity is always found to be detrimental to the drafter of the contract.

[–] HarkMahlberg@kbin.social 3 points 2 years ago (1 children)

the doctrine in contract law that ambiguity is always found to be detrimental to the drafter of the contract.

Anywhere to read more about this?

[–] Siddhartha-Aurelius@kbin.social 1 points 2 years ago

I wish I could give you a source but I recall this from college almost 20 years ago. If you read into “contract law” you will arrive there pretty quickly. It’s one of the main principles

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