this post was submitted on 01 Dec 2024
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So, looks like NZXT are looking to rip off gamers with their computer "subscription" service.

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[–] ampersandrew@lemmy.world 127 points 6 months ago (2 children)

tl;dw A debt trap that's such a bad deal that you'd be better off financing it with a payday loan. They lie about their terms and their PC specs. They advertise no contracts but absolutely have contracts, and the terms are awful.

[–] TheFeatureCreature@lemmy.world 24 points 6 months ago

And they are using paid influencers to promote said debt trap to those that don't know any better, particularly children.

Probably the most insidious part of this to me. Seeing those clips of "influencers" pushing the idea of convincing your parents to get you a rental PC. Disgusting.

[–] Trainguyrom@reddthat.com 10 points 6 months ago* (last edited 6 months ago) (1 children)

A debt trap that’s such a bad deal that you’d be better off financing it with a payday loan

Literally a lower monthly payment, lower total paid and you end up owning a computer if you finance your computer with a predatory payday loan than with this rental program (per GN's math)

Edit: at $259/mo that's already $3108/year or 2-3x the cost of a good midrange DIY PC. Also at an incredible 36% interest rate because this hypothetical individual purchased a $3000 computer on a credit card and only pays a bit more than the minimum towards it, that's only $177/mo on a 24 month loan. Or if you just got a $1500 computer (a pretty dang good computer!) on a 12% APR personal loan (pretty common from banks) you only pay $133/mo for 12 month, own the computer and only pay a total of $1600

The only way to make this rental program look at all good is if you are literally using the computer to make money but have very littlemoney upfront for a decent enough computer to do the same job (basically the "rent it for 1 month and win a fortnite tournament" fantasy one paid promoter suggested) except, oh look, you can buy a laptop from Dell for $520 or less than two months rental cost if you really don't have the budget and then use that to make your money to fuel your future baller PC purchase. And I can assure you, that business laptop can run Fortnite if that's your concern, because Fortnite will run on any potato PC if you turn the prettiness down enough.

Edit 2: Also I just found a similar laptop in 1 minute on ebay for $255 to further kill that "spend your allowance to rent a computer for a month to win a fortnite tournament" fantasy

[–] SuperSpruce@lemmy.zip 1 points 6 months ago (1 children)

$259/mo??? I expected the price of a couple streaming services, but this is more like car payment territory.

[–] Trainguyrom@reddthat.com 4 points 6 months ago

I glanced at their site earlier (but after posting this comment) and it starts at $59/mo for a budget system with a 10th gen i5 and an RTX3050 so probably a $500ish PC when DIYed. And they have about a half dozen tiers above that up to the top $259/mo which is probably a $3000 PC if the parts were current. It's still a bad deal no matter how you slice it though

[–] ceenote@lemmy.world 37 points 6 months ago* (last edited 6 months ago) (3 children)

Well shit, wish they'd posted it before black Friday. It was only an AIO.

Edit: Cancelled. It was the wrong size, anyway. Sad I'm not gonna have a small LCD on the right one, though. NZXT was by far the cheapest in that respect.

[–] AceTKen@lemmy.ca 20 points 6 months ago* (last edited 6 months ago) (1 children)

Just FYI, as per their own terms you can cancel up until it ships.

[–] ScreamingFirehawk@feddit.uk 18 points 6 months ago* (last edited 6 months ago) (1 children)

If you live somewhere with consumer rights, by law you can return it no questions asked within 14 days of receipt (actual length of time may vary, UK is 14 days)

[–] Wooki@lemmy.world 7 points 6 months ago* (last edited 6 months ago)

So is Australia, and these contracts will end them in court here real quick with potentially two Government departments: ACCC and ASIC. Feel sorry for Americans.

[–] stardust@lemmy.ca 4 points 6 months ago

I like my arctic liquid freezer aio. Wanted a simple one.

Same boat - just ordered an AIO directly from them and see the "we're building your pc" emails. Hoping there's not shenanigans with this.

[–] A_Random_Idiot@lemmy.world 36 points 6 months ago (2 children)

Is this the first time Steve has said an uncensored fuck?

Its at least rare enough that it stood out enough for me to pause the video and go back to hear it again to confirm.

[–] icedterminal@lemmy.world 9 points 6 months ago (1 children)

Same. My jaw dropped. Absolutely loved it.

[–] Enoril@jlai.lu 5 points 6 months ago* (last edited 6 months ago) (1 children)

Yeah... i had to replay it too. He was quite upset.

Steve has no patience for people or company that lack empathy and abuse people.

Remind me his reaction to the email of Artesian CEO, he was quite upset too.

[–] A_Random_Idiot@lemmy.world 1 points 6 months ago (1 children)

i dont remember this, got a recap/link?

[–] Enoril@jlai.lu 1 points 6 months ago* (last edited 6 months ago) (1 children)
[–] A_Random_Idiot@lemmy.world 1 points 6 months ago

I appreciate you digging up the link and even timestamping the relevant area. Top class, thank you very much.

Also I forgot just how utterly massive of a cunt the Artesian CEO was. Man had significant Elon Musk vibes, Just didnt have the money or family money to stop his fall.

[–] Thteven@lemmy.world 27 points 6 months ago (2 children)

Who the hell is renting PCs? Sounds like a scam without even looking into this.

[–] TowardsTheFuture@lemmy.zip 13 points 6 months ago* (last edited 6 months ago)

I mean, I could see if they tried to make this rent-to-own over 2-3 years. At half the price they're offering.

But renting... where you're paying over the entirety of the price in a single year, is fucking insane.

If renting, and updating it every 2 years, then for like 1/4th of the price then sure. I could see it being promoted how they are. Rent out older stock for 50% retail to at least get some value out of it while allowing people to pay ~$30 a month for a decent computer. (and then you could "upgrade" the lower tier with this to end up recouping 75% of retail over 4 years.)

But who the fuck is paying 10% of the cost a month to borrow an okay computer, even ignoring the full month cancelation fee, and ridiculous contract. (which is... ignoring a LOT.)

It is sad to see NZXT lowered to this as I used to have a decent view of them. They make some nice cases. CAM kinda lowered that view a bit, but I was in the beta for that and got a free water cooler out of it so I could overlook that (it’s improved a lot since beta, though it gathering data is still not great it’s less horrible than it was.). And pushing their own not as great products for the prebuilts still seemed okay for prebuilts for those scared to build on their own. But this is just... too much to overlook. Wild.

[–] inclementimmigrant@lemmy.world 3 points 6 months ago

And looking into it as GN has done, makes it clear that's only the very tip of the scam.

[–] Plastic_Ramses@lemmy.world 24 points 6 months ago* (last edited 6 months ago)

Had to rma my kraken z73 because of a known manufacturing flaw

Took 5 weeks to get a replacement.

Fuck nzxt.

[–] billwashere@lemmy.world 6 points 6 months ago

Ok this just sounds like Rent-a-Center for computers.