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Beelink SER9 - AMD Driver Issues and Steam Link Video Freezing (lemmy.world)

submitted 3 months ago* (last edited 3 months ago) by MSids@lemmy.world to c/minipcs@lemmy.world

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Beelink SER9 users - I was having trouble with game streaming on my SER9 32GB. The video would freeze (one new frame every 10-20 seconds) in some but not all games. The audio and controls would continue to work. Clients were AYN Odin 2, Retroid Pocket 5, and Apple TV. AMD firmware was either 24.10 or 24.12.

I attempted to update several times to AMD drivers 25.3.1 and 25.3.2. Each time this upgrade failed with a black screen, and I was unable to boot into Windows. Each time I had to painstakingly revert the driver in safe mode with networking to 24.8, 10, or 12.

I was able to solve this by first updating my BIOS to V103.P8C0M0C15.73 using this link HERE. The BIOS download site was slightly confusing, as it states that your serial needs to begin with B, Y, or D, and mine started with 9D. It also refers to the SER9 as the SER9 Pro. As stated, I only have the regular 32Gb with Ryzen AI 9 HX370, the word 'Pro' is not listed anywhere.

The BIOS update process is fairly simple, but needs to be done carefully:

Use a USB flash drive (I used an 8Gb)
Format to FAT32 (drive needs to be less than 32Gb to format to FAT32 in Windows)
Name the drive to WINPE
Extract the contents of the zip download
Copy the contents of the folder (not the actual folder) to the FAT32 formatted flash drive with the volume label WINPE

WARNING - The process below must not be interrupted. Don't start it during a thunderstorm:

Boot SER9 and press F7 to get boot device menu
Select flash drive
Allow process to complete (~10 minutes)

After completing the BIOS update, I was able to update to AMD driver 25.3.2 using the full download installer. I made sure to check the box for clear user settings, as other posters have suggested this. This new AMD driver 25.3.2 has so far resolved my Steam game streaming issues.

Good luck, hope this helps.

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[–] MSids@lemmy.world 2 points 3 months ago* (last edited 3 months ago)

Unrelated to the troubleshooting content above, the SER9 performs amazingly, and looks nearly identical to my M4 Pro Mac Mini. Its relatively quiet but not silent, stays cool while streaming Halo MCC and Split Fiction, and looks amazing while doing it. I added a second 2TB M.2 2280 SSD in about 10 minutes, the SSD heat sink had a second thermal pad already in place.

I know it's expensive, but for me this has been a great buy.