Technology

Well that escalated slowly and painfully.

My wife used to have a photography studio. The building was serviced by Comcast. She had a year-long lease and wasn't sure that she was going to stay there. We called Comcast to get service minimum 3 year lease, No option but complete buyout on termination.

I asked her if there are any other options because it's ludicrous to have a service with a 3-year minimum when leases in the building aren't that long.

I shit you not the rep said there's no other service available in this building, this building is only serviced by Comcast. This is the only option. I purchased an AT&T hotspot, and never gave it a second thought.

And this isn't even my first run in with Comcast business. They're just absolutely horrible to deal with.

Oh, will you look at that. It's as if they could've done that all along.

For now....

In my old neighborhood, during the pan and lockdown, I was walking and listening to podcasts every day to kill time. There were Sonic trucks and vans everywhere. I asked a worker if they were laying fiber and he said no. A month later, a knock at the door and a guy wearing a Sonic polo.

"Are you selling fiber?" Yes. Comcast had no hope of keeping me. I'd been a prisoner for years. I don't have Sonic anymore because I moved, but I still have unlimited fiber.

Go home and die, Comcast. You suck.

They still make you jump through hoops to figure out what the upload speeds are for their plans.

Google just tore up all the streets in my neighborhood installing fiber. Just waiting on them to turn that stuff on. Not super pleased that it’s Google but Comcast lobbied and blasted commercials about the government owned infrastructure fiber provider in the area when they were considering bringing that to my city and got it shut down.

Google fiber is 5x the download speeds and 125x the upload speed…for less money? Absolutely.

I mean, they're still doing the exact same shit, just a little more transparent about it: Treat your customers differently based on if they're new or not. Basically these plans just make it more obvious to customers. If you don't cancel your plan yearly and resubscribe as a new subscriber, you have to pay an extra $180 a year. Simple as that. And you still have to do that every 5 years.

And if you don't do it after 5 years you're paying an extra $420 a year as compared to the 1 year pricing.

Honestly it's insane. Esp the you still have to cancel after 5 years to keep not getting fucked.

Don't worry, they still have two system wide outages a year due to shitty DNS servers.