I didn't expect the last act of the user. Simply amazing.
this post was submitted on 03 Nov 2023
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This reminds me of the time QA was insisting that my touchscreen driver wasn't working right, so I walked over and peeled the protective plastic off the screen.
Or the time a third-party tester claimed that a device was consuming more power that it was supposed to, so I flew across the country to remove a piece of tape from the front of the device.
Shit take: If you dont make the UI dummy proof then its the programmers fault not the user
There is no wuch thing as "dummy proof"
Depends on how what dummy proof is. Not being able to shoot yourself in the foot and main line success case is easily navigable by people that are bad with tech is dummy proof to me. Not possible with all programs ofc.
Another counterpoint: When you start implementing all that dummy proofing, you make the software more and more tedious to work with for people who know what they're doing.
I think it's quite obviously an issue that needs balance. Some software is meant to be seamless to get started with, so that users can get something done once in a while, some software is meant to be used long-term by professionals and requires productivity. And yet, many people jump on anything they don't immediately understand as bad UX.
When you make something idiot proof, the world will find better idiots.
“A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.” - Hitchhiker’s Guide to the Galaxy by Douglas Addams
“A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.” - Hitchhiker’s Guide to the Galaxy by Douglas Addams
I used to blindly believe that but man, it’s just impossible sometimes. And I started thinking about how we don’t hold a lot of other industries to the same standards. It’s tough to think that the same person who can’t fill a basic online form is allowed to operate guns or heavy killer machines (cars) daily.
Nah man, you dumb down the interface and the users get dumber to match :|
Gut-driven design. People could conduct usability tests, but neither their "data-driven" management, marketing, design, nor the development department care about that since it's only "worthless" "additional" workload. Nevermind that usability testing reveals valuable insights about the people the business is supposed to generate value for. Or that usability testing identifies flawed designs before developers write any protoype code, designers draw sketches, etc. Or that usability testing nullifies unnecessary meetings about hypothetical scenarios littered with incorrect assumptions about reality. Usability testing is undervalued.
No, it's obviously the (L)user's fault! My command line interface is perfectly fine!
Trying to fix the problem without a proper bug report
Oh dear. I am in this picture and I don't like this...
Both sides?
I laughed to hard at this. 😂🤣
stap doxxing meh buddy