this post was submitted on 12 Nov 2023
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Sync for Lemmy

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During the past week, Sync would say that I was logged out and needed to be logged in. However, I appeared to still be logged in. Since I kept receiving the error messages, I logged out of my account and attempted to log back in. Now I get a login error and can't login. I know it's not a password issue, because I logged out and logged back in via a web browser. Anyone have a solution?

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[โ€“] ShunkW@lemmy.world 5 points 2 years ago (1 children)

Try clearing your app data in the app settings. It sounds like you've got a bad session stuck there causing the app to be confused.

[โ€“] richteratmosphere@lemmy.sdf.org 4 points 2 years ago (1 children)

I cleared cache and all data for the app and tried to login, but I'm still getting the same error.

[โ€“] ShunkW@lemmy.world 4 points 2 years ago

Weird. Maybe try uninstalling and reinstalling the app. Otherwise I'm not really sure unfortunately

[โ€“] infinitevalence@discuss.online 3 points 2 years ago (1 children)

Your server instance is probably running v19 RC3 or RC4 of lemmy which changes the way you log in. Im in the same boat until Sync updates and Lemmy updates.

[โ€“] richteratmosphere@lemmy.sdf.org 1 points 2 years ago (1 children)

Yes, I'm using lemmy.sdf.org which is on v19.

yep, just hang tight it will get updated.