this post was submitted on 22 Feb 2024
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[–] Shdwdrgn@mander.xyz 109 points 1 year ago (3 children)

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[–] BigMikeInAustin@lemmy.world 63 points 1 year ago (3 children)

"If we stop counting, then the problem will stay small." - an "unpresidented" cheeto

[–] ObsidianZed@lemmy.world 11 points 1 year ago

Thanks, I forgot about that.

[–] Shdwdrgn@mander.xyz 5 points 1 year ago (1 children)

Yeah that worked out so well...

[–] MrSpArkle@lemmy.ca 2 points 1 year ago

I mean, it did. It made republicans even more averse to facts.

[–] zip@lemmy.blahaj.zone 2 points 1 year ago

Dammit. Now I want Cheetos...

[–] mipadaitu@lemmy.world 17 points 1 year ago (1 children)

Doesn't help that the title implies that's the actual count, not the number of reported problems from one website.

Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

[–] Shdwdrgn@mander.xyz 3 points 1 year ago

Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.

[–] anonionfinelyminced@kbin.social 9 points 1 year ago (1 children)

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[–] DoomBot5@lemmy.world 0 points 1 year ago

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[–] Cannonhead2@lemmy.world 32 points 1 year ago (2 children)
[–] cyberpunk007@lemmy.ca 18 points 1 year ago

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] VonReposti@feddit.dk 13 points 1 year ago (1 children)
[–] tutus@links.hackliberty.org 8 points 1 year ago (1 children)
[–] cyberpunk007@lemmy.ca 11 points 1 year ago* (last edited 1 year ago) (1 children)

Yes. Except when it's BGP.

Edit:

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] Cannonhead2@lemmy.world 3 points 1 year ago

Where's my $20?

[–] nemanin@lemmy.world 27 points 1 year ago (2 children)

A communication disruption can mean only one thing: INVASION!

[–] ShepherdPie@midwest.social 7 points 1 year ago (1 children)

I can't wait to hear all the conspiracy theories and references to "Leave the World Behind."

[–] blazeknave@lemmy.world 2 points 1 year ago

You didn't react at all differently this time around after having seen it?

[–] gum_dragon@lemm.ee 7 points 1 year ago

Oh thank god

[–] stevedidwhat_infosec 14 points 1 year ago* (last edited 1 year ago) (2 children)

Not only ATT but T-Mobile and Verizon customers too.

Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.

Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.

[–] 1995ToyotaCorolla@lemmy.world 6 points 1 year ago

I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We're mostly AT&T and Verizon around here

[–] flames5123@lemmy.world 1 points 1 year ago (1 children)

I’m in Seattle, and cell service was out too. However, I do have a southern number. That couldn’t be it, could it?

[–] stevedidwhat_infosec 1 points 1 year ago

No I don’t believe so, but the south wasn’t the only area with reports, just had some of the largest counts in the south

[–] LordWiggle@lemmy.world 13 points 1 year ago (4 children)

Is AT&T not known for not working in general?

[–] LifeOfChance@lemmy.world 11 points 1 year ago

First time in 15y I had issues.

[–] atocci@kbin.social 7 points 1 year ago

That's how I know them

[–] paf0@lemmy.world 3 points 1 year ago

It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.

[–] Fubarberry@sopuli.xyz 3 points 1 year ago (2 children)

Where I am they're pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.

I'm not affected by this outage where I'm at, but my wife at home lost service and had to restart her phone to get it back.

[–] Ilikecheese@lemm.ee 5 points 1 year ago

I'm not affected by this outage where I'm at,

This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.

[–] LordWiggle@lemmy.world 2 points 1 year ago (1 children)

I'm not from the US, I only know AT&T from Last Week Tonight where John Oliver made fun of them many many times.

[–] Fubarberry@sopuli.xyz 2 points 1 year ago (1 children)

Actually now that I think about it, they're probably talking about it being unreliable in larger cities. I know I get much slower internet speed whenever I go to any larger cities due to network congestion.

But outside of major population areas they've been really good in my experience.

[–] LordWiggle@lemmy.world 1 points 1 year ago

Last time I had anything less then 5G full bars was when I traveled across Europe to the middle of the desert in Portugal, to a festival of 40.000 people. The cell towers there weren't built for that many people.

[–] lemmyingly@lemm.ee 1 points 1 year ago

Interestingly last week a UK network provider had a day - 2 day outage across the entire UK by the sounds of it.

[–] bigMouthCommie@kolektiva.social -4 points 1 year ago
[–] Maggoty@lemmy.world -4 points 1 year ago (1 children)

Oh so it's a day ending in Y?

[–] Ilikecheese@lemm.ee 12 points 1 year ago (12 children)

Is AT&T known for having shitty service nationwide or something or is this just a “big company bad durhur” meme? Where I live, they’re easily the best of the big carriers. I’d love to switch to someone else, but they have the best coverage by far and I honestly can’t remember the last time I had a service outage. I despise them as a company, but I can’t complain a bit about their service and I’ve had an account with them since 2001.

[–] HUMAN_TRASH@lemmy.world 2 points 1 year ago (1 children)

Last time I had a service outage was in 2020, but you can't blame that on AT&T

[–] piecat@lemmy.world 2 points 1 year ago

Huh was it really that long ago

[–] fidodo@lemmy.world 2 points 1 year ago

I think their cell service is pretty bad. I have their fiber and it's great.

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