That’s a you and your hardware problem, not a public library IT problem. You need to purchase hardware that is adequately supported by your chosen Operating System.
Forcing people to buy more hardware is yet another variation of discrimination against the poor. Imposed needless consumerism is also reckless from an environmental standpoint. If you choose not to step your competency up to the level needed to serve the public without costing them more money, you’re only getting off the hook in the view of right-wing conservatives who are happy to have library service cheapened at the expense of equal rights.
Not being “your problem” is simply a problem of an ill-defined contract that allows irresponsible policy.
This is a you and your hardware problem. Buy hardware that is adequately supported by your chosen Operating System.
It’s not a hardware problem. It’s an ethics problem, and the problem is on your part whether you choose to acknowledge it or not. If you lack the higher level of competency needed to practice your trade ethically, you should try to gain the competency you need to be inclusive of people in different economic standings and diverse hardware.
This one is a semi-serious complaint however I’ve never seen a portal system where the Librarian’s didn’t have the ability to issue a day pass for use.
Not a single public library in my area has a day pass option as an alternative authentication. If the patron has no phone, the library helpless and the user is not getting online with their own device.
Aside from that you sound like someone who should be technically able to stand up an ephemeral phone number for the purpose of receiving SMS.
There is no way to get a phone or an active SIM chip gratis in my area. The only difference between a burner phone and a non-burner phone in my area is you quit using the burner phone early. It has all the same problems as a permanent phone. You can get a pinger number online, but it only works if you’re already online. Apart from that, your suggestion is absurd as an official policy in response to public complaint about phoneless people being officially excluded.
Same as above.
It fails here too, for the same reason.
What an absolutely petty complaint.
What an absolutely pathetic failure to support a claim to the contrary.
I’d bet that as soon as you enter a code your VPN stops being blocked. They’re not trying to block VPN they are preventing you from sidestepping their ToS.
This is not a /me/ problem. You are responding to a list of demographics of people who are excluded from a public service. If not every single person has a gratis VPN (and they don’t), this is a broken argument. To say every user must acquire a VPN because you cannot provide a means of access that thwarts the most trivial MitM possible is a reckless abandonment of duty.
I’ve dealt with Patrons like you before and the instant someone starts yammering at me about ClearNet / Tor I know exactly what kind of person I’m dealing with.
So your emotional bias adversely hinders your judgement and ability to service a diverse range of users. It shows.
You selected your path for whatever reasons you chose and the inconveniences that come with that path are yours to deal with. Suck it up buttercup, you weren’t promised that a privacy respecting internet lifestyle would be easy or convenient.
Inconveniences are borne out of the kind of incompetent infosec that you’re peddling. A competent tech firm can do this job without violating data minimisation principles and without violating Article 21 of the UDHR.
BTW if you’d plugged your laptop into one of my systems you’d have gotten vlan’d into the same Captive Portal System that the WiFi has which is precisely how any publicly available Ethernet port should function. Your little length of wires coated in vinyl with plastic shoved on the ends still wouldn’t have gotten you where you wanted to go.
And that would still be violating peoples’ Article 21 rights to equal access. Imposing a mobile phone is among the injustices I’ve mentioned. I would still favor the ethernet regardless of the captive portal for many of the reasons I’ve mentioned. In the very least it avoids discriminating against people without functioning wifi h/w.
You’ll have to quote me on that because I do not recall calling them baddies. I have spotlighted an irresponsible policy and flawed implementation. It’s more likely a competency issue and unlikely a case of malice (as it’s unclear whether the administration is even aware that they are excluding people).
If they are knowingly and willfully discriminating against people without mobile phones, then it could be malice. But we don’t know that so they of course have the benefit of any doubt. They likely operate on the erroneous assumption that every single patron has a mobile phone and functional wifi.