You've got some excellent replies to this question already. I want to add something a therapist told me about therapy that I've found helpful.
Therapy isn't about fixing everything that's "wrong". It's mostly about identifying coping mechanisms we developed during childhood which no longer work for us as adults. Different techniques are used to help clients start opening up to doing therapeutic work or starting it in earnest. The goal though, regardless of the technique, is for the client to know themselves better and use that knowledge to build better emotional and social tools. To replace the coping mechanisms we've outgrown with better ones.
A comparison I've made is that therapy is like working with an occupational therapist. What's "best" is conditional and is often usefully defined by what we find difficult or limiting. The best way to pick up something we've dropped varies person to person. The important bit is having healthy ways of picking it up again (with or without direct assistance).
Therapy ought to focus on self-understanding which helps us function in reality. In my experience most modern therapists advocate for this even if they aren't forward about it.
Any therapist who councils you to capitulate to narcissists or ignore your disability should be reported to the relevant licensing authority for negligence at a minimum.
I think you'd find more agreement stopping at "I'd rather use a free alternative". I agree with your sentiment. Repacing proprietary tools built by rent-seekers with volunteer/community run projects whose developers hold user freedom and choice in high regard is categorically better for most people.
Corporate requirements, vendor lock-in, and the friction of momentum make that tough for some people though. I'd still ask they give the alternatives a shot, of course, but I can understand why some might still choose the ideologically inferior option.
For those people? Having options like the open source circumvention tools mentioned allows them to continue using what they've paid for (and ought to ostensibly own) without being forced to pay extortion money to do so.
I think you got voted down due to your out-of-hand dismissal of that well engineered alternative with an uninformed value judgement.
tl;dr: you're correct on the first half but too hasty on the second half.