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137

Salesforce sacrifices 4,000 support jobs on the altar of AI (go.theregister.com)

submitted 1 month ago by PhilipTheBucket@piefed.social to c/fuck_ai@lemmy.world

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[–] Showroom7561@lemmy.ca 5 points 1 month ago (1 children)

That's probably because those companies are run by the same kind of dickhead as this Salesforce douchebag, a multi-billionaire, yet he can't afford to pay and properly train his employees. That's what we're dealing with here. No resources for human customer support, and all the resources for AI. 🤷‍♂️

[–] Ulrich@feddit.org 2 points 1 month ago

Costs a lot less to run an AI chatbot than it does to power a workforce full of humans. Doesn't really matter why.