this post was submitted on 09 Nov 2023
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I called customer service and it's a known issue. In fact if you have one that has a flashing led when it's plugged in even if it's not from the update they would probably swap it if you told them that was the problem. Not sure what model they are going to replace it with but it's better than buying a new one.

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[–] flyingcloud11@alien.top 1 points 2 years ago

How do I know what version I have? All I know it's a 4K haha, but not sure if it's 1st Gen or 2nd.